Electrolux Cooktop Error Code 24

Error code 24 indicates that the cooktop has detected a fault in the lock key sensor or the On/Off key sensor on the right side Touch Control Board. These are capacitive touch sensors, and the control system has determined that one or both are returning an abnormal or missing signal. The cooktop will not operate normally until the fault is resolved.

No, you should not attempt to use the cooktop while error code 24 is active. The fault involves the lock key and On/Off key sensors, which are safety-critical inputs. Continued use with a defective control board could result in unintended operation or an inability to turn the appliance off properly.

If the repair only requires reseating a loose connector, the cost could be minimal, covering just a service call fee, which typically ranges from around 75 to 150 dollars depending on your area. If the right side Touch Control Board needs to be replaced, total repair costs including parts and labor generally range from approximately 150 to 400 dollars, depending on parts pricing and technician rates.

Some basic steps are accessible to a careful DIYer, such as cleaning the touch surface to remove any moisture or residue and checking that all cable connectors are firmly seated. However, if those steps do not clear the error, the right side Touch Control Board will need to be replaced, which involves disassembling the cooktop and working with electrical components. If you are not comfortable with that level of repair, a qualified appliance technician should handle it.

A power reset by switching off the circuit breaker for 30 to 60 seconds may temporarily clear the display, but if the underlying sensor fault is still present, the error will return immediately or upon the next use. A reset is a useful first step to confirm whether the fault is intermittent, but it is not a fix for a defective touch control board or damaged wiring.