mypros+
Error code reference

Electrolux Washer Error Code 5E

Communication problem from motor control (communication failure).

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 5E error code actually means

Your Electrolux washer has detected that two of its internal computer boards have stopped communicating with each other, which prevents the machine from safely controlling the motor. The washer shuts down as a precaution when this communication link is broken. This is not typically a problem you can reset away permanently without addressing the underlying cause.

Diagnostic procedure

The full 5E procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Refer to test (10) - Check wiring between main control board and motor control board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 5E procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 5E

Ranked by how often they cause this code
  1. 1Loose or disconnected wiring harness connector
  2. 2Damaged or broken wiring harness
  3. 3Corroded or damaged connector pins
  4. 4Failed motor control board
  5. 5Failed main control board

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 5E

What does 5E mean on a Electrolux washer?
The 5E code means the washer has detected a communication failure between the main control board and the motor control board. Without this communication link, the washer cannot safely control the motor, so it stops the cycle and displays the error. The fault can stem from wiring problems or a failure in one of the two control boards.
Will resetting my Electrolux washer clear the 5E error code?
A reset may temporarily clear the 5E code, but the error will return if the underlying communication fault has not been resolved. Resetting the washer by unplugging it for a few minutes is a reasonable first step to rule out a transient glitch, but a recurring 5E code requires proper diagnosis of the wiring and control boards.
How much does it cost to repair a 5E error on an Electrolux washer?
Repair costs depend on what component is at fault. If the issue is a loose connector, there may be no parts cost, just a diagnostic service fee ranging from around $75 to $150. A replacement wiring harness typically costs between $20 and $80 in parts. A motor control board or main control board replacement can range from $100 to $300 or more for parts, plus labor, depending on the specific model.
Can I fix the 5E error myself on my Electrolux washer?
If the cause is a loose wiring connector, you may be able to fix it yourself by disconnecting power to the washer, locating the harness between the two control boards, and firmly reseating the connector plugs. Inspecting the harness for visible damage is also a reasonable DIY step. However, if the issue involves a damaged wiring harness or a failed control board, those repairs are more involved and may be better handled by a qualified technician.
Is it safe to use my Electrolux washer when it shows a 5E error?
No, you should not attempt to run wash cycles while the 5E error is active. The washer stops operation specifically because it cannot safely control the motor without a reliable communication link between the two boards. Forcing operation could risk damage to the motor or other components.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass