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Error code reference

Electrolux Washer Error Code E23

Drain pump triac failure

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What the E23 error code actually means

Your Electrolux washer has detected a problem with the electronic switch that controls the drain pump. The machine's control board expected the drain pump to respond in a certain way but got a conflicting signal back, so it shut down to prevent damage. This usually means something is wrong with the drain pump, its wiring, or the control board itself.

Diagnostic procedure

The full E23 procedure

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1
First diagnostic step
Check drain pump, wiring, or main board.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E23

Ranked by how often they cause this code
  1. 1Failed or seized drain pump
  2. 2Burned or shorted triac on main control board
  3. 3Damaged or corroded wiring harness
  4. 4Loose or disconnected pump connector
  5. 5Main control board failure

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Questions people ask about E23

What does E23 mean on a Electrolux washer?
E23 indicates a drain pump triac failure caused by an incongruence between the drain pump triac sensing signal and the triac output from the microprocessor. Essentially, the control board sent a command to the drain pump but the feedback it received did not match what it expected. This points to a problem with the drain pump, the wiring harness, or the main control board.
Will resetting the washer clear the E23 error?
A reset may temporarily clear the code, but if the underlying fault in the pump, wiring, or control board has not been corrected, the error will return as soon as the washer attempts to drain again. A reset is useful for confirming whether the fault is intermittent, but it is not a repair.
How much does it cost to repair an E23 error on an Electrolux washer?
Repair costs vary depending on the failed component. A replacement drain pump typically ranges from $30 to $100 for the part, while a main control board can range from $100 to $300 or more. Adding professional labor, total repair costs generally fall between $150 and $450 depending on which component is at fault and local service rates.
Can I fix the E23 error myself?
Some steps are DIY-friendly, such as inspecting the drain pump for blockages, checking wiring connectors for looseness or corrosion, and reseating harness plugs. However, if the triac on the main board has failed or the pump motor is burned out, those repairs typically require replacing components and are better suited to technicians with electrical testing experience.
Is it safe to use my washer when E23 is displayed?
It is not recommended to continue running the washer with an active E23 code. A faulty drain pump triac means the machine may be unable to drain properly, and running cycles with a compromised control circuit can cause water to remain in the drum or potentially worsen damage to the board or pump.

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