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Error code reference

Electrolux Washer Error Code E71

NTC probe for wash cycle faulty (short-circuited or open); drum water NTC defective, wiring defective, or main control board defective.

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What the E71 error code actually means

Your Electrolux washer is displaying E71 because the temperature sensor inside the drum is not working correctly. This sensor tells the washer how hot the water is, and without a reliable reading, the machine stops to avoid damaging your clothes or itself. A technician will need to test or replace the sensor, its wiring, or in some cases the control board.

Diagnostic procedure

The full E71 procedure

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1
First diagnostic step
Check if the resistance of the drum water NTC ranges from 4.5 KΩ to 5.5 KΩ at 25°C.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E71

Ranked by how often they cause this code
  1. 1Faulty drum water NTC sensor
  2. 2Defective or damaged wiring harness
  3. 3Short circuit in the NTC circuit
  4. 4Open circuit in the NTC circuit
  5. 5Faulty main control board

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Questions people ask about E71

What does E71 mean on a Electrolux washer?
E71 indicates that the NTC thermistor used to monitor wash water temperature has been detected as faulty, either short-circuited or open-circuited. The control board cannot receive a valid temperature reading, so the washer stops to protect the machine and laundry. The fault can originate from the sensor itself, the connecting wiring, or the main control board.
Is it safe to keep using my washer when E71 is displayed?
It is not recommended to continue running the washer while E71 is active. Without accurate water temperature monitoring, the machine cannot regulate wash temperatures correctly, which could result in inadequate cleaning, fabric damage from overheating, or the washer failing to complete cycles safely. Resolve the fault before resuming normal use.
Will resetting the washer clear the E71 error code?
A power reset may temporarily clear the E71 code, but if the underlying fault in the NTC sensor or wiring is still present, the error will return once the washer attempts to monitor wash temperature again. A reset is useful for ruling out a transient glitch, but a persistent E71 code requires proper diagnosis and repair of the sensor, wiring, or control board.
Can I fix the E71 error myself?
A knowledgeable DIYer can diagnose this fault by using a multimeter to measure the resistance of the drum water NTC sensor. At 25 degrees Celsius, the reading should fall between 4.5 kilohms and 5.5 kilohms. If the sensor is out of range, replacing it is a straightforward repair, but accessing the sensor and verifying wiring continuity does require some comfort working with appliance components and electrical testing.
How much does it cost to repair an E71 error on an Electrolux washer?
Repair costs vary depending on the failed component. A replacement NTC temperature sensor typically costs between $10 and $40 for the part alone. If the main control board is at fault, parts can range from $100 to $300 or more. Adding professional labor charges generally brings the total repair bill to somewhere between $80 and $400 depending on the diagnosis and your location.

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