Electrolux Washer Error Code E87
User interface microcontroller fault
User interface microcontroller fault - UI fails a certification protection check, faulty microcontroller memory.
First step from the service manual
Replace user interface board if alarm persists.
The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.
Get the full diagnostic procedure for E87.
- Step-by-step tests with expected resistance, voltage, and continuity values
- Wiring diagram references and connector pinouts from the OEM service manual
- Verified part numbers when replacement is required
$29/month · Cancel anytime · Or $9.95 3-day pass
What E87 means on a Electrolux washer
Error code E87 on an Electrolux washer indicates a fault within the user interface (UI) microcontroller. Specifically, the UI board has failed an internal certification protection check, or the microcontroller's memory has been detected as faulty or corrupted. The certification protection check is a built-in self-diagnostic routine that the UI microcontroller runs to verify its own firmware integrity and operational status. When this check fails, the washer generates E87 to alert the technician that the UI board can no longer be trusted to operate reliably.
The user interface board houses the microcontroller responsible for interpreting user inputs, displaying cycle status, and communicating commands to the main control board. A failure in microcontroller memory can disrupt all of these functions simultaneously, causing erratic behavior, unresponsive controls, or a completely non-functional display. This type of fault is typically internal to the board itself and cannot be repaired at the component level in the field.
Common triggers include corrupted firmware from a power surge or brownout during a wash cycle, physical damage to the board from moisture infiltration, or simple component degradation over time. Because E87 points specifically to the microcontroller's self-check failure rather than a wiring or external signal issue, external factors like loose connectors or wiring harnesses are less likely culprits, though they should still be inspected before replacing the board. If the alarm persists after a power reset, board replacement is the recommended corrective action.
Source: manufacturer service documentation.
Common causes of E87
- 01
Failed UI microcontroller memory
Part replacementThe microcontroller's onboard memory has become corrupted or degraded, causing the certification protection check to fail. This is an internal hardware fault and cannot be repaired without replacing the UI board.
- 02
Power surge or brownout damage
Part replacementA voltage spike or sudden power interruption during operation can corrupt the microcontroller's firmware, triggering E87 on the next startup. Inspect the board for visible burn marks or component damage.
- 03
Moisture damage to UI board
Part replacementCondensation or a slow leak can allow moisture to reach the UI board, causing short circuits that damage microcontroller circuits. Look for corrosion or water residue on the board's surface.
- 04
Loose or faulty wiring harness connection
Wiring / connectionA poor connection between the UI board and the main control board can occasionally cause communication errors that trigger E87. Inspect all connectors leading to the UI board for secure seating and damaged pins before replacing the board.
- 05
Component degradation over time
Part replacementNormal wear on electronic components can lead to microcontroller failure after years of use. If the washer is older and the error appears without an obvious triggering event, age-related failure of the UI board is likely.
Frequently asked questions about E87
What does E87 mean on a Electrolux washer?
Can I fix E87 on my Electrolux washer myself?
Will resetting my Electrolux washer clear the E87 error?
Is it safe to use my Electrolux washer when E87 is displayed?
How much does it cost to repair E87 on an Electrolux washer?
78,000+ service manuals · 160,000+ error codes · 55+ brands
Get Started$29/month · Cancel anytime · Or $9.95 3-day pass