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Error code reference

Electrolux Washer Error Code E87

User interface microcontroller fault

User interface microcontroller fault - UI fails a certification protection check, faulty microcontroller memory.

First step from the service manual

Replace user interface board if alarm persists.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
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What E87 means on a Electrolux washer

Error code E87 on an Electrolux washer indicates a fault within the user interface (UI) microcontroller. Specifically, the UI board has failed an internal certification protection check, or the microcontroller's memory has been detected as faulty or corrupted. The certification protection check is a built-in self-diagnostic routine that the UI microcontroller runs to verify its own firmware integrity and operational status. When this check fails, the washer generates E87 to alert the technician that the UI board can no longer be trusted to operate reliably.

The user interface board houses the microcontroller responsible for interpreting user inputs, displaying cycle status, and communicating commands to the main control board. A failure in microcontroller memory can disrupt all of these functions simultaneously, causing erratic behavior, unresponsive controls, or a completely non-functional display. This type of fault is typically internal to the board itself and cannot be repaired at the component level in the field.

Common triggers include corrupted firmware from a power surge or brownout during a wash cycle, physical damage to the board from moisture infiltration, or simple component degradation over time. Because E87 points specifically to the microcontroller's self-check failure rather than a wiring or external signal issue, external factors like loose connectors or wiring harnesses are less likely culprits, though they should still be inspected before replacing the board. If the alarm persists after a power reset, board replacement is the recommended corrective action.

Source: manufacturer service documentation.

Common causes of E87

  1. 01

    Failed UI microcontroller memory

    Part replacement

    The microcontroller's onboard memory has become corrupted or degraded, causing the certification protection check to fail. This is an internal hardware fault and cannot be repaired without replacing the UI board.

  2. 02

    Power surge or brownout damage

    Part replacement

    A voltage spike or sudden power interruption during operation can corrupt the microcontroller's firmware, triggering E87 on the next startup. Inspect the board for visible burn marks or component damage.

  3. 03

    Moisture damage to UI board

    Part replacement

    Condensation or a slow leak can allow moisture to reach the UI board, causing short circuits that damage microcontroller circuits. Look for corrosion or water residue on the board's surface.

  4. 04

    Loose or faulty wiring harness connection

    Wiring / connection

    A poor connection between the UI board and the main control board can occasionally cause communication errors that trigger E87. Inspect all connectors leading to the UI board for secure seating and damaged pins before replacing the board.

  5. 05

    Component degradation over time

    Part replacement

    Normal wear on electronic components can lead to microcontroller failure after years of use. If the washer is older and the error appears without an obvious triggering event, age-related failure of the UI board is likely.

See the test procedure for each cause

Frequently asked questions about E87

What does E87 mean on a Electrolux washer?
E87 on an Electrolux washer indicates a user interface microcontroller fault, specifically that the UI board has failed an internal certification protection check or has faulty microcontroller memory. The washer's control panel is unable to confirm its own firmware or memory is functioning correctly. This is an internal electronic fault on the UI board rather than an issue with external wiring, water supply, or mechanical components.
Can I fix E87 on my Electrolux washer myself?
The recommended repair is replacement of the user interface board if the alarm persists after a power reset. A knowledgeable DIYer comfortable working with appliance electronics can perform this replacement, as it typically involves disconnecting a wiring harness and swapping the board. Before ordering parts, check all wiring connections to the UI board, since a loose connector is a simpler fix. However, if the microcontroller memory or firmware is the root cause, a new board will be required.
Will resetting my Electrolux washer clear the E87 error?
A power reset, unplugging the washer for a few minutes and then restoring power, may temporarily clear E87 if the fault was caused by a transient event such as a power fluctuation. However, if the microcontroller memory is genuinely faulty or the certification protection check continues to fail, the error will return after the reset. Persistent E87 after a reset is a strong indicator that the UI board needs to be replaced.
Is it safe to use my Electrolux washer when E87 is displayed?
A UI microcontroller fault means the control panel cannot be confirmed as operating reliably, which can result in unresponsive controls, incorrect cycle operation, or an inability to stop the machine through normal inputs. It is not advisable to run the washer in this state, as you may not be able to monitor or control the cycle properly. Disconnect power to the unit until the fault is diagnosed and resolved.
How much does it cost to repair E87 on an Electrolux washer?
The primary cost for repairing E87 is the replacement user interface board, which typically ranges from around $80 to $250 depending on the specific model. If you hire a technician to perform the repair, labor costs will add an additional $75 to $150 or more depending on your location and the service provider. Diagnosing the issue yourself and confirming the UI board is the cause before purchasing parts can help avoid unnecessary expenses.

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