mypros+
Error code reference

Electrolux Washer Error Code EAE

Line safe relay sensing failure.

Electrolux codesElectrolux washer codes
Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the EAE error code actually means

Your Electrolux washer has detected a problem with the incoming electrical power from your home's utility supply. The washer's control system monitors the power coming into the machine and has flagged that something is off. This could be a real power quality issue from your electric company, or it could mean the control board inside the washer has failed.

Diagnostic procedure

The full EAE procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Have power company check the frequency and voltage of incoming power; if correct, replace main control board.
Unlock with pass
Unlock with pass
Unlock with pass
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock EAE procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of EAE

Ranked by how often they cause this code
  1. 1Utility power quality issues
  2. 2Failed main control board
  3. 3Electrical supply wiring issues
  4. 4Overloaded or shared circuit

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about EAE

What does EAE mean on a Electrolux washer?
The EAE code on an Electrolux washer signals a line safe relay sensing failure. This means the washer's control board has detected a problem with the incoming electrical power supply. The fault could originate from the utility power quality or from a failed sensing circuit on the main control board itself.
Is it safe to use my Electrolux washer when the EAE code is displayed?
You should not continue operating the washer while the EAE code is active. The line safe relay is a protective circuit designed to prevent the machine from running on out-of-spec power, which could damage internal components. Allow the fault to be diagnosed and resolved before resuming use.
How much does it cost to repair the EAE error on an Electrolux washer?
If the issue is utility-side power quality, there may be no parts cost involved beyond a service call from an electrician or your power company. If the main control board needs replacement, parts and labor costs typically range from $150 to $400 depending on the specific model and local labor rates.
Can I fix the EAE error myself?
Start by having your power company check the frequency and voltage of the incoming power to your home. If the utility supply is confirmed to be correct, the main control board will need to be replaced. Board replacement is a moderately advanced repair that involves disconnecting and reconnecting multiple wiring harnesses inside the washer.
Will resetting the washer clear the EAE error code?
A power reset may temporarily clear the code, but if the underlying cause has not been addressed, the EAE fault will return. If the issue is a real power quality problem or a failed control board, resetting the machine without fixing the root cause will not result in a lasting repair.

Related Electrolux washer error codes

All Electrolux washer codes

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass