Electrolux Washer Error Code HE/BE

The HE/BE code on an Electrolux washer indicates a control relay fault. The control relay is a switching component on the main control board responsible for routing power to the washer's major components. The washer displays this code when it detects the relay is not operating correctly, which can result from a faulty relay, a failing control board, or an issue with the incoming power supply under load.

No, you should not continue running the washer while this fault is active. A control relay fault means the board cannot reliably control power delivery to critical components, which could result in components not shutting off properly or other electrical issues. Stop using the machine and have it diagnosed before resuming operation.

Repair costs vary depending on the root cause. If the issue is simply a wiring connection or a circuit problem, the cost may be limited to a diagnostic service call fee, typically in the range of $75 to $150. If the main control board needs to be replaced, parts and labor combined can range from $200 to $450 or more depending on the specific model and local labor rates.

Some causes of this error, such as a tripped breaker or a loose wiring connection, can be checked by a knowledgeable DIYer. However, diagnosing the relay fault properly requires performing a live voltage-under-load test as outlined in Test 18, which involves working with line voltage and should only be done by someone comfortable with electrical safety procedures. If the control board relay has failed, replacing the board is the typical repair and involves disconnecting and reconnecting multiple wiring harnesses.

A power reset may temporarily clear the displayed code, but if the underlying relay fault or power supply issue has not been corrected, the code will return once the washer attempts to run through a cycle again. A reset is not a fix and should only be used as part of the diagnostic process to determine if the fault is intermittent or persistent.