Fisher & Paykel Cooktop Error Code Er31

Er31 is a software configuration status code that appears when the cooktop's control software has not yet been fully initialized. It is considered a normal occurrence during service mode entry or after a control board replacement. It does not indicate a burned or shorted component in most cases. A 10-second power cycle followed by re-entering the service menu typically resolves it.

Er31 is a configuration status code, not a safety shutdown, but the cooktop may not operate correctly until initialization is complete. It is best to avoid cooking until the error is cleared and normal operation is confirmed. If the cooktop resumes normal function after a power cycle, it is safe to use.

If Er31 clears with a simple power cycle, there is no repair cost involved. If the issue requires a service call for control board inspection or firmware reload, labor costs typically range from $80 to $200 depending on your location. A full control board replacement, if needed, can add $150 to $400 or more in parts on top of labor.

Turn off the cooktop at the circuit breaker or unplug it and leave it without power for at least 10 seconds. Restore power and re-enter the service menu to allow the software initialization to complete. If the error clears and the cooktop operates normally, no further steps are needed. If Er31 returns repeatedly, a technician should inspect the control board for firmware or hardware issues.

Yes, in the majority of cases a power cycle of at least 10 seconds will clear Er31. After restoring power, re-entering the service menu allows the software to complete its configuration sequence and the error should no longer display. Persistent Er31 after multiple resets may require professional service.