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Error code reference

Fisher & Paykel Cooktop Error Code F11.1

Valve closed fault

Valve closed fault - Valve drive software says the valve should be closed but the valve switch is open (valve open).

First step from the service manual

Check gas valve switch and valve motor operation.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What F11.1 means on a Fisher & Paykel cooktop

The F11.1 error code on a Fisher & Paykel cooktop indicates a valve closed fault, specifically a disagreement between the valve drive software's commanded state and the physical position reported by the valve switch. When the control system sends a signal to close the gas valve and confirms it should be in the closed position, the valve switch returns an open reading, meaning the switch is reporting that the valve is physically open. This discrepancy between the expected and actual state triggers the fault code as a safety measure to prevent uncontrolled gas flow.

The gas valve system on these cooktops uses a motorized valve assembly paired with a position switch that provides feedback to the control board. The valve motor drives the valve to the open or closed position, and the switch confirms that the physical movement completed successfully. When the software commands a close but the switch never confirms closure, the system cannot verify that gas flow has stopped, which is the core safety concern behind this fault.

Common causes include a faulty valve position switch that fails to change state even when the valve has mechanically closed, a valve motor that is not completing its full travel to the closed position, wiring faults between the switch or motor and the control board, or a failed control board that is misinterpreting switch signals. Diagnosing this code requires checking the valve switch for proper operation and continuity changes through its travel range, inspecting the valve motor for correct movement and stall conditions, and verifying wiring integrity throughout the valve assembly circuit.

Source: manufacturer service documentation.

Common causes of F11.1

  1. 01

    Faulty valve position switch

    Part replacement

    The valve switch may be defective and failing to change state when the valve reaches the closed position. Checking the switch for continuity changes through the full range of valve travel will confirm if it is stuck or unresponsive.

  2. 02

    Valve motor not completing full travel

    Part replacement

    If the valve motor is worn, stalled, or mechanically obstructed, it may not drive the valve fully to the closed position, leaving the switch in the open state. Observe the motor during operation to check for incomplete movement or unusual noise.

  3. 03

    Wiring fault in the valve circuit

    Wiring / connection

    Damaged, corroded, or loose wiring between the valve switch, valve motor, and control board can cause incorrect signals to be sent or received. Inspect connectors and harness runs in the valve assembly area for any visible damage or poor connections.

  4. 04

    Failed control board

    Part replacement

    A defective control board may misinterpret the switch signal or fail to properly command the valve motor, resulting in a false fault condition. This is typically diagnosed after the valve switch, motor, and wiring have been confirmed to be functioning correctly.

See the test procedure for each cause

Frequently asked questions about F11.1

What does F11.1 mean on a Fisher & Paykel cooktop?
F11.1 is a valve closed fault, meaning the cooktop's control software commanded the gas valve to close but the valve position switch is reporting that the valve is still open. This mismatch between the expected and actual valve state triggers a fault to prevent uncontrolled gas flow. The most likely causes are a faulty valve switch, a valve motor that is not completing its full travel, or a wiring problem in the valve circuit.
Is it safe to use my Fisher & Paykel cooktop when F11.1 is displayed?
No, the cooktop should not be used while this fault is active. The F11.1 code indicates the control system cannot confirm whether the gas valve is actually closed, which is a gas safety concern. Have a qualified technician inspect the valve switch and valve motor before operating the appliance again.
Will resetting my Fisher & Paykel cooktop clear the F11.1 error?
A power reset may temporarily clear the fault display, but if the underlying problem with the valve switch, valve motor, or wiring is not corrected, the F11.1 code will return during operation. Clearing the code without diagnosing the root cause does not resolve the fault and should not be relied upon as a fix.
How do I fix the F11.1 error on my Fisher & Paykel cooktop?
Start by checking the gas valve switch for correct continuity changes as the valve travels through its open and closed positions, then inspect the valve motor to confirm it is completing full travel without stalling. Check all associated wiring and connectors for damage or corrosion. If the switch and motor both test correctly, the control board may need to be evaluated. Because this fault involves the gas system, professional service is recommended.
How much does it cost to repair a Fisher & Paykel cooktop showing F11.1?
Repair costs depend on which component has failed. A valve position switch or valve motor replacement, including parts and labor, typically ranges from around $150 to $350. If the control board is the cause, costs can be higher, generally in the range of $250 to $500 or more depending on parts availability and labor rates in your area. Getting a diagnostic inspection first will help narrow down the specific repair needed.

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