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Error code reference

Fisher & Paykel Cooktop Error Code F12.10

Absolute max overvoltage

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What the F12.10 error code actually means

Your Fisher & Paykel cooktop has detected that the electrical voltage powering it has gone too high or too low for safe operation. This can be caused by a problem with your home's electrical supply or a failing internal component that converts power for the cooktop's electronics. The cooktop has shut down to protect itself from potential electrical damage.

Diagnostic procedure

The full F12.10 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check incoming power supply and main PCB power supply board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of F12.10

Ranked by how often they cause this code
  1. 1Faulty power supply board on master PCB
  2. 2Abnormal incoming mains voltage
  3. 3Loose or corroded wiring connections
  4. 4Faulty master PCB
  5. 5Shared circuit overload or interference

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Questions people ask about F12.10

What does F12.10 mean on a Fisher & Paykel cooktop?
F12.10 indicates that the analog-to-digital converter on the master control board has detected a voltage supply outside the absolute allowable limits for at least 1 second. Specifically, the supply voltage has gone above 36V or below 16V. The cooktop shuts down to protect its electronics from damage caused by out-of-range voltage.
Is it safe to keep using my cooktop when F12.10 is displayed?
No, you should not attempt to operate the cooktop while this error is active. F12.10 indicates the control electronics are detecting an abnormal power condition, which could damage internal components or create an electrical hazard. Leave the cooktop powered off until the fault is diagnosed and resolved.
How much does it cost to repair a Fisher & Paykel cooktop with error F12.10?
Repair costs vary depending on the cause. If the fix involves only an electrical supply correction or tightening wiring connections, costs may be limited to a service call fee, typically in the range of $80 to $150. If the power supply board or master PCB requires replacement, parts and labor combined can range from $200 to $500 or more depending on parts availability and your location.
Can I fix F12.10 myself or do I need a technician?
Basic checks like verifying the incoming power supply and inspecting wiring connections at the terminal block can be done by a confident DIYer with a multimeter. However, if the issue is the power supply board or master PCB, those components involve high-voltage circuitry and should be handled by a qualified appliance technician. Attempting internal board repairs without proper experience carries a risk of electric shock or further damage.
Will resetting the cooktop clear the F12.10 error?
A reset may temporarily clear the error code, but it will return if the underlying voltage issue is not corrected. Because the fault requires the out-of-spec voltage condition to be present for at least 1 second, an intermittent problem may not always appear immediately after a reset. The root cause, whether a failing power supply board or an electrical supply problem, must be addressed for the fix to be permanent.

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