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Error code reference

Fisher & Paykel Cooktop Error Code F11.2

Valve open fault

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What the F11.2 error code actually means

Your cooktop tried to open the gas valve for a burner, but the sensor that confirms the valve opened is still showing the valve as closed. The cooktop shut itself down as a safety measure because it cannot verify the gas valve is working correctly. This is not something to reset and ignore, as it involves the gas supply system and should be inspected by a qualified technician.

Diagnostic procedure

The full F11.2 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check gas valve switch and valve motor operation.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of F11.2

Ranked by how often they cause this code
  1. 1Faulty valve position switch
  2. 2Valve motor failure
  3. 3Mechanical binding in the valve assembly
  4. 4Wiring harness or connector fault
  5. 5Control board fault

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Questions people ask about F11.2

What does F11.2 mean on a Fisher & Paykel cooktop?
F11.2 is a valve open fault indicating that the control software commanded a gas valve to open, but the valve position switch is still reporting the valve as closed. The cooktop's control system cannot confirm the valve physically moved to the open position. This discrepancy triggers a fault to prevent unsafe gas valve operation.
Is it safe to use my cooktop when the F11.2 error is displayed?
No, you should not attempt to continue using the cooktop while this fault is active. The F11.2 error indicates the control system cannot verify the gas valve is operating correctly, which is a condition requiring inspection before the appliance is used again. Continued use could result in uncontrolled gas valve behavior.
How much does it cost to repair a Fisher & Paykel cooktop showing F11.2?
Repair costs vary depending on which component has failed. A valve position switch or wiring repair may fall in a lower cost range, while a valve motor or control board replacement will typically cost more due to part prices and labor. Expect total repair costs to range from around $150 to $450 or more depending on the fault, local labor rates, and parts availability.
Can I fix the F11.2 error myself?
Some diagnostic steps, such as inspecting wiring connectors and checking for obvious mechanical obstructions, can be performed by a knowledgeable DIYer. However, because this fault directly involves the gas valve assembly, any repair work that requires disconnecting gas lines or replacing valve components should be carried out by a qualified appliance technician or licensed gas fitter. Attempting gas valve repairs without proper training and tools is a safety risk.
Will resetting the cooktop clear the F11.2 error?
A power reset may temporarily clear the error code, but if the underlying fault in the valve switch, valve motor, or wiring is still present, the F11.2 code will return when the affected burner is operated again. Resetting without diagnosis and repair does not address the root cause and should not be relied upon as a fix.

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