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Error code reference

Fisher & Paykel Cooktop Error Code Erxx

General errors displayed on the Touch Control (category of general error codes for the cooktop).

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What the Erxx error code actually means

Your Fisher & Paykel cooktop has detected an internal fault and is displaying a general error code on its touch control panel. The cooktop may stop working or limit its functions as a safety precaution. You should note the full error code shown, try resetting the cooktop by cutting power at the breaker, and contact a technician if the error returns.

Diagnostic procedure

The full Erxx procedure

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of Erxx

Ranked by how often they cause this code
  1. 1Transient control board communication fault
  2. 2Faulty Touch Control panel
  3. 3Main control board failure
  4. 4Loose or damaged wiring connections
  5. 5Internal sensor error

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Questions people ask about Erxx

What does Erxx mean on a Fisher & Paykel cooktop?
Erxx is a general error code category displayed on the Fisher & Paykel cooktop's Touch Control panel. It indicates the cooktop's internal diagnostics have detected a fault within the control system, which may involve the Touch Control panel, the main control board, wiring, or a sensor. The two digits following "Er" identify the specific fault type. The cooktop may restrict or stop operation as a safety measure until the fault is resolved.
Is it safe to use my Fisher & Paykel cooktop while an Erxx code is displayed?
You should not continue using the cooktop while an Erxx error is active. The code indicates the control system has detected a fault, and the cooktop may have limited or disabled heating zones as a precaution. Using the appliance in a fault state could pose a safety risk or cause further damage to internal components.
How much does it cost to repair an Erxx error on a Fisher & Paykel cooktop?
Repair costs vary depending on the specific fault identified. A service call to diagnose the issue typically runs in the range of $80 to $150. If the Touch Control panel requires replacement, parts and labor can range from $200 to $450 or more depending on the cooktop model. Control board replacement tends to fall in a similar or higher range. Getting a diagnostic quote before authorizing parts replacement is recommended.
Can I fix an Erxx error on my Fisher & Paykel cooktop myself?
A power reset is the first step you can safely perform yourself: switch off the cooktop's circuit breaker for at least 30 seconds, then restore power. If the error clears and does not return, the fault was likely a transient control signal issue. If the error persists or returns with use, a technician should inspect the Touch Control panel, control board, and wiring connections, as component replacement may be needed.
Will resetting the cooktop clear an Erxx error?
A power reset by switching off the circuit breaker for 30 seconds will clear transient Erxx errors caused by momentary signal or communication disruptions. However, if the underlying cause is a hardware fault such as a failed Touch Control panel, control board, or damaged wiring, the error will return after the reset. Persistent errors require hands-on diagnosis and likely component replacement.

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