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Error code reference

Fisher & Paykel Refrigerator Error Code 12

Compartment sensor hot

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What the 12 error code actually means

Your Fisher & Paykel refrigerator has detected a problem with the temperature sensor inside the compartment. The sensor is sending a signal that falls outside the normal range, which means it cannot accurately report the temperature. This is usually a sign that the sensor itself has failed and needs to be replaced.

Diagnostic procedure

The full 12 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the resistance of the compartment temperature sensor. If faulty, replace.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 12

Ranked by how often they cause this code
  1. 1Failed compartment thermistor
  2. 2Short circuit in sensor wiring
  3. 3Corroded or loose sensor connector
  4. 4Moisture ingress into the sensor

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Questions people ask about 12

What does 12 mean on a Fisher & Paykel refrigerator?
Error code 12 indicates a compartment sensor hot fault, meaning the compartment temperature sensor is reading a resistance below 660 Ohms. This is outside the acceptable range for the sensor and signals that the thermistor has failed or there is a wiring issue. The refrigerator cannot accurately monitor compartment temperature until the fault is resolved.
Is it safe to keep using my refrigerator while error code 12 is displayed?
A faulty temperature sensor means the control board cannot reliably regulate compartment temperature. This could allow the compartment to run too warm or too cold without the system detecting the problem. It is best to address the fault promptly to avoid food spoilage or further issues.
Will resetting my Fisher & Paykel refrigerator clear error code 12?
A reset may temporarily clear the error code from the display, but it will not fix the underlying sensor fault. If the thermistor resistance remains below 660 Ohms, the error code will return once the control board performs its next sensor check. The faulty sensor or wiring must be repaired or replaced to permanently clear the code.
How do I fix error code 12 on my Fisher & Paykel refrigerator?
Start by measuring the resistance of the compartment temperature sensor with a multimeter. If the resistance is below 660 Ohms, the sensor is faulty and needs to be replaced. Also inspect the sensor wiring harness and connector for any signs of shorts, corrosion, or physical damage before installing a new sensor.
How much does it cost to fix a Fisher & Paykel refrigerator showing error code 12?
If the repair only requires a new compartment temperature sensor, the cost is typically low, with parts generally ranging from $15 to $60 depending on the model. If a technician is needed for diagnosis and installation, total repair costs typically fall in the range of $100 to $250. Repairing damaged wiring may add some labor time but usually keeps costs within the lower end of that range.

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