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Error code reference

Fisher & Paykel Refrigerator Error Code 14

The low ambient heater is drawing more current than expected; either there is a short in the wiring, or the…

The low ambient heater is drawing more current than expected; either there is a short in the wiring, or the heater is not within limits. No audio alarm for this fault.

First step from the service manual

Check the wiring and connections at both the heater and the control module.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 14 means on a Fisher & Paykel refrigerator

Error code 14 on a Fisher & Paykel refrigerator indicates that the low ambient heater is drawing more current than expected. The low ambient heater is a component designed to help the refrigerator operate correctly in cool or cold ambient environments, such as garages or utility rooms, where surrounding temperatures could cause the compressor to short-cycle or other operational issues to develop. When the control module detects that the current draw from this heater exceeds its acceptable threshold, it logs fault code 14. Notably, this fault does not trigger an audio alarm, so it may go unnoticed without a manual diagnostic check.

The two primary causes identified for this fault are a short circuit in the heater wiring or a heater element that has fallen outside its rated operating limits. A wiring short can occur anywhere along the circuit, including at the heater connector, at the control module terminals, or along the wire harness routing through the cabinet. A heater that is out of limits may have developed an internal fault, reducing its resistance and causing it to pull excessive current through the circuit.

Diagnosis should begin with a thorough inspection of all wiring and connections at both the heater itself and the control module. Look for pinched, chafed, or melted insulation, as well as loose or corroded connectors. If the wiring checks out, the heater element should be tested with a multimeter to confirm it is operating within its specified resistance range. Any reading that is significantly lower than expected would confirm the heater element needs replacement.

Source: manufacturer service documentation.

Common causes of 14

  1. 01

    Short circuit in heater wiring

    Wiring / connection

    A short in the wire harness connecting the low ambient heater to the control module can cause excessive current draw. Inspect the full length of the wiring for pinched, chafed, or melted insulation and check both connector ends for signs of arcing or corrosion.

  2. 02

    Faulty heater element

    Part replacement

    The low ambient heater element itself may have developed an internal fault, reducing its resistance and causing it to pull more current than the control module expects. Testing the heater with a multimeter will reveal if its resistance has fallen outside acceptable limits.

  3. 03

    Loose or corroded connector at the heater

    Wiring / connection

    A loose or corroded connector at the heater terminal can create unintended electrical paths or intermittent shorts. Disconnect and inspect the heater connector for oxidation, bent pins, or poor seating.

  4. 04

    Loose or corroded connector at the control module

    Wiring / connection

    The connection point at the control module where the heater circuit terminates can also develop corrosion or looseness over time, producing a current reading outside normal limits. Check this connector carefully and reseat it firmly.

  5. 05

    Damaged control module

    Part replacement

    If wiring and the heater element both test within acceptable parameters, the control module itself may be misreading the current draw due to an internal fault. This is the least common cause and should only be considered after all other components are confirmed to be in good condition.

See the test procedure for each cause

Frequently asked questions about 14

What does 14 mean on a Fisher & Paykel refrigerator?
Error code 14 means the low ambient heater is drawing more current than the control module considers normal. This heater is used to help the refrigerator function properly in cool ambient conditions, such as in a garage. The fault indicates either a short circuit in the wiring or a heater element that is out of specification. This code does not produce an audio alarm, so it is often discovered only during a manual check.
Can I fix error code 14 myself on a Fisher & Paykel refrigerator?
A knowledgeable DIYer can begin by inspecting the wiring and connections at both the low ambient heater and the control module, looking for damaged insulation, corrosion, or loose connectors. If the wiring looks intact, testing the heater element with a multimeter is the next step. Replacing a faulty heater element is a manageable repair for someone comfortable working with appliance wiring, but if the control module is suspected, professional service is recommended.
Is error code 14 on a Fisher & Paykel refrigerator a safety concern?
An over-current condition in any heater circuit should be taken seriously, as it can indicate a short circuit that may generate excess heat over time. The refrigerator's control system flags this fault to prevent ongoing operation outside safe parameters. It is advisable to investigate and resolve this fault promptly rather than leaving it unaddressed, even though no audio alarm is triggered.
How much does it cost to repair error code 14 on a Fisher & Paykel refrigerator?
If only a wiring connection needs to be reseated or cleaned, the cost can be minimal, covering only your time or a basic service call fee. Replacing the low ambient heater element typically falls in the range of $50 to $150 for the part, plus labor if a technician performs the work. If the control module requires replacement, costs can range from $150 to $400 or more depending on the specific model and labor rates in your area.
Will resetting the refrigerator clear error code 14?
Resetting the refrigerator may temporarily clear the code from the display, but if the underlying fault in the wiring or heater element is still present, the code will return once the control module detects the over-current condition again. A reset is not a fix and should only be used as part of diagnostic testing, not as a solution. The root cause must be identified and corrected to permanently resolve the fault.

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