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Error code reference

Fisher & Paykel Refrigerator Error Code 13

The low ambient heater is drawing less current than expected; either the heater or wiring is open circuit or…

The low ambient heater is drawing less current than expected; either the heater or wiring is open circuit or the heater is not within limits. No audio alarm for this fault.

First step from the service manual

Check the wiring and connections at both the heater and the control module.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 13 means on a Fisher & Paykel refrigerator

Error code 13 on a Fisher & Paykel refrigerator indicates that the low ambient heater circuit is drawing less current than the control module expects during its diagnostic check. The low ambient heater is a component designed to operate in environments where surrounding temperatures are cool enough to affect refrigerator performance, typically by preventing condensation or maintaining proper operation in cold garage or utility room installations. When the control module monitors the heater and finds current draw below its acceptable threshold, it flags this fault.

The root cause is either an open circuit condition somewhere in the heater wiring or within the heater element itself, or the heater's resistance has drifted outside the expected operating limits. An open circuit can result from a broken wire, a failed connector, or a burned-out heater element. A heater element that has partially degraded may still show continuity on a basic meter test but draw insufficient current to satisfy the controller's threshold, making resistance testing important for accurate diagnosis.

Notably, this fault does not trigger an audio alarm, which means it can go undetected without actively checking the refrigerator's fault log. The first diagnostic step is to inspect all wiring and connectors at both the heater itself and at the control module. Wiring harness connectors in refrigerators are subject to corrosion and vibration fatigue over time, and a poor connection can produce the same low-current reading as a fully failed heater element. After confirming wiring integrity, the heater element should be tested for continuity and proper resistance.

Source: manufacturer service documentation.

Common causes of 13

  1. 01

    Failed heater element

    Part replacement

    The low ambient heater element itself may have burned out or developed an open circuit internally. Test the element for continuity and check its resistance to confirm it is within the expected operating range.

  2. 02

    Loose or corroded wiring connector

    Wiring / connection

    Connectors at the heater or at the control module can corrode or loosen over time, interrupting current flow. Inspect both ends of the wiring harness for corrosion, bent pins, or unseated connectors.

  3. 03

    Broken or damaged wire in the harness

    Wiring / connection

    A wire in the heater circuit may be broken, chafed, or pinched, creating an open circuit condition. Visually trace the wiring from the heater to the control module and flex the harness gently while monitoring for intermittent continuity.

  4. 04

    Heater resistance out of limits

    Part replacement

    The heater element may still have continuity but its resistance has shifted outside the acceptable range, causing lower-than-expected current draw. An ohmmeter reading will confirm whether the element is within specification.

  5. 05

    Control module connection fault

    Wiring / connection

    The wiring connector at the control module side may be improperly seated or corroded, causing the module to read no current on the heater circuit. Disconnect, inspect, and firmly reseat the connector at the control module.

See the test procedure for each cause

Frequently asked questions about 13

What does 13 mean on a Fisher & Paykel refrigerator?
Error code 13 means the control module has detected that the low ambient heater is drawing less current than expected. This points to an open circuit condition in the heater element or its wiring, or a heater element whose resistance is outside acceptable limits. This fault does not trigger an audible alarm, so it may only be found by checking the fault log or display.
How do I fix error code 13 on my Fisher & Paykel refrigerator?
Start by inspecting all wiring and connectors at both the low ambient heater and the control module for corrosion, damage, or loose connections. If the wiring appears intact, test the heater element for continuity and proper resistance using a multimeter. A failed heater element will need to be replaced, while a wiring fault may be resolved by cleaning or reseating the connector.
Is error code 13 on a Fisher & Paykel refrigerator a safety concern?
Error code 13 is not an immediate safety hazard, but a non-functioning low ambient heater can affect refrigerator performance in cooler environments over time. Because this fault produces no audible alarm, it is worth addressing promptly so the refrigerator continues to operate correctly, especially if it is installed in a garage or other cool space.
Will resetting my Fisher & Paykel refrigerator clear error code 13?
A power reset may temporarily clear the fault from the display, but the error code will return if the underlying problem with the heater circuit has not been resolved. The control module will re-detect the low current draw on its next diagnostic cycle. Proper repair of the heater element or wiring is necessary to permanently clear the code.
How much does it cost to repair error code 13 on a Fisher & Paykel refrigerator?
If the fix is simply reseating or cleaning a connector, there may be no parts cost involved, though a service call fee would still apply if a technician is needed. Replacing a low ambient heater element typically costs in the range of $50 to $150 for the part, with additional labor charges depending on your location and the service provider. A full diagnosis is recommended before purchasing parts.

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