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Error code reference

Fisher & Paykel Refrigerator Error Code 27

The icemaker motor current is high

The icemaker motor current is high. No audio alarm for this fault.

First step from the service manual

Check the motor for an obstruction.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 27 means on a Fisher & Paykel refrigerator

Error code 27 on a Fisher & Paykel refrigerator indicates that the icemaker motor is drawing an abnormally high current. The icemaker motor drives the harvest cycle, rotating the ice tray or ejector mechanism to release cubes into the storage bin. When the control board detects current above the expected operating threshold for this motor, it logs fault code 27 and halts normal icemaker operation. Notably, this fault does not trigger an audio alarm, so it may go unnoticed until ice production stops entirely.

The most common trigger for elevated motor current is a mechanical obstruction in the icemaker assembly. Ice can bridge across the ejector blades, a mis-positioned cube can jam the tray rotation, or frost buildup around the mechanism can prevent free movement. When the motor stalls or labors against a blockage, current draw rises sharply. The control board registers this overcurrent condition and throws fault 27 to protect the motor from thermal damage.

Beyond obstructions, a failing motor with worn brushes or degraded windings can draw excessive current even under no-load conditions. A seized bearing in the drive assembly produces a similar signature. In either of those cases, the motor or the icemaker module itself would need replacement. Diagnosing the root cause requires clearing any visible obstructions first, then cycling the icemaker and monitoring whether the fault returns.

Source: manufacturer service documentation.

Common causes of 27

  1. 01

    Ice or frost obstruction in the icemaker

    Wiring / connection

    A chunk of ice or frost buildup can jam the ejector blades or tray, forcing the motor to draw high current as it tries to push through the blockage. Visually inspect the icemaker cavity and ejector mechanism for any ice bridges or frost accumulation.

  2. 02

    Mis-ejected or wedged ice cube

    Wiring / connection

    A single cube that did not fully eject can lodge between the ejector arm and the ice bin, stalling the motor. Check the area between the ejector and the storage bin for any cubes that are out of position.

  3. 03

    Worn or failing icemaker motor

    Part replacement

    A motor with degraded windings or worn internal components will draw excessive current even without a physical blockage. If the fault returns immediately after clearing any obstruction, the motor or icemaker module likely needs replacement.

  4. 04

    Seized drive mechanism or bearing

    Part replacement

    A seized bearing or binding drive gear in the icemaker assembly creates a mechanical load that causes the motor to overcurrent. The motor may hum or run slowly before failing completely.

  5. 05

    Control board misreading motor current

    Part replacement

    In rare cases the control board's current sensing circuit can give a false high reading, triggering fault 27 without an actual motor problem. This should only be considered after ruling out all mechanical causes.

See the test procedure for each cause

Frequently asked questions about 27

What does 27 mean on a Fisher & Paykel refrigerator?
Error code 27 means the refrigerator's control board has detected a higher-than-normal current draw from the icemaker motor. This typically points to a mechanical obstruction preventing the motor from turning freely, though a failing motor can also cause it. The fault shuts down icemaker operation but does not trigger any audible alarm.
How do I fix error code 27 on my Fisher & Paykel refrigerator?
Start by inspecting the icemaker for any ice chunks, frost buildup, or wedged cubes that could be blocking the ejector mechanism and clear any obstructions you find. After clearing the blockage, reset the fault and allow the icemaker to run through a harvest cycle to see if the code returns. If the fault comes back with no visible obstruction, the icemaker motor or module likely needs to be replaced.
Is error code 27 on a Fisher & Paykel refrigerator a safety concern?
Code 27 is not a safety hazard in the traditional sense. The control board detects the overcurrent condition and stops the icemaker motor to prevent overheating or damage, so the fault is essentially a protective measure. Your refrigerator will continue cooling normally, but ice production will be suspended until the issue is resolved.
Will resetting the refrigerator clear error code 27?
A reset may temporarily clear the fault display, but if the underlying cause such as a physical obstruction or a worn motor has not been addressed, the code will return once the icemaker attempts another harvest cycle. Always diagnose and correct the root cause before relying on a reset to clear the error.
How much does it cost to repair error code 27 on a Fisher & Paykel refrigerator?
If the fault is caused by an ice or frost obstruction, there is no parts cost and the fix is free. If the icemaker motor or the entire icemaker module needs replacement, parts and labor costs typically range from around $150 to $400 depending on the specific model and local labor rates. Getting a diagnosis before ordering parts helps avoid unnecessary expense.

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