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Error code reference

Fisher & Paykel Refrigerator Error Code 26

The icemaker motor has timed out; the icemaker gearbox is not returning to the start position and ends signal…

Fisher & Paykel codesFisher & Paykel refrigerator codes

The icemaker motor has timed out; the icemaker gearbox is not returning to the start position and ends signal to controller. No audio alarm.

First step from the service manual

Check the gearbox, and if faulty, replace.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 26 means on a Fisher & Paykel refrigerator

Error code 26 on a Fisher & Paykel refrigerator indicates that the icemaker motor has timed out during its cycle. Specifically, the icemaker gearbox has failed to return to its home or start position within the expected time window, and because of this failure, the end-of-cycle signal is never sent back to the controller. The controller detects this absence of the signal and logs the fault. Unlike some error codes, code 26 does not trigger an audio alarm, so the malfunction may go unnoticed until the user realizes ice production has stopped.

The icemaker gearbox is responsible for driving the ejector mechanism through its full rotation, pushing formed ice cubes out of the mold and returning the ejector arms to the starting position in preparation for the next harvest cycle. When the gearbox fails mechanically, whether through stripped gears, a seized drive shaft, or internal wear, the motor runs but the mechanism does not complete its rotation. The controller times this cycle and, upon detecting the timeout, halts the icemaker operation and sets the fault code.

Diagnosing this fault begins with a physical inspection of the gearbox assembly. Technicians should check for visible damage, binding, or resistance when manually rotating the gearbox output. If the gearbox feels stiff, skips, or does not turn freely through its full range of motion, it is likely faulty and will need to be replaced. The motor itself should also be checked to confirm it is receiving power and operating, which helps isolate whether the fault is mechanical within the gearbox or electrical upstream of it.

Source: manufacturer service documentation.

Common causes of 26

  1. 01

    Faulty or seized gearbox

    Part replacement

    The most direct cause of error 26 is a failed icemaker gearbox that cannot complete its rotation and return to the start position. Signs include the gearbox feeling stiff or binding when turned by hand, or audible grinding during attempted operation.

  2. 02

    Stripped gears inside the gearbox

    Part replacement

    Internal gear wear or stripping can allow the motor to spin without actually driving the ejector mechanism through its cycle. This often produces a humming motor sound with no mechanical movement of the ice ejector arms.

  3. 03

    Icemaker motor failure

    Part replacement

    If the motor driving the gearbox has failed or is not receiving adequate power, the gearbox will never be driven through its cycle. Technicians should confirm the motor is receiving voltage and that the windings have not failed before assuming the gearbox is at fault.

  4. 04

    Obstruction in the icemaker mechanism

    Wiring / connection

    A piece of ice, foreign debris, or a misaligned ejector arm can physically block the gearbox from completing its rotation. Inspecting the icemaker cavity for obstructions before replacing parts is a worthwhile first step.

  5. 05

    Wiring or connector fault between the icemaker and controller

    Wiring / connection

    A damaged wire or loose connector in the icemaker circuit can prevent the end-of-cycle signal from reaching the controller, mimicking a mechanical gearbox failure. Inspect the wiring harness for corrosion, breaks, or disconnected terminals.

See the test procedure for each cause

Frequently asked questions about 26

What does 26 mean on a Fisher & Paykel refrigerator?
Error code 26 means the icemaker motor has timed out because the icemaker gearbox did not return to its start position within the expected cycle time. The controller waits for an end-of-cycle signal from the gearbox and, when that signal never arrives, it registers the fault and stops ice production. This code does not trigger an audio alarm, so the only noticeable symptom for most users is that the ice maker stops making ice.
How do I fix error code 26 on my Fisher & Paykel refrigerator?
The primary repair step is to inspect the icemaker gearbox for damage, binding, or mechanical failure. If the gearbox cannot rotate freely through its full range of motion, it should be replaced. Before replacing the gearbox, also check for obstructions in the icemaker cavity and inspect the wiring harness and connectors for damage. If the gearbox appears intact, testing the icemaker motor for proper voltage and function is the next step.
Will resetting my refrigerator clear error code 26?
A reset may temporarily clear the displayed fault code, but if the underlying gearbox problem has not been resolved, the error will return once the icemaker attempts another harvest cycle. The root cause must be repaired for the code to stay cleared. Resetting is useful for confirming whether the fault is persistent or was a one-time event.
Is error code 26 a safety concern on a Fisher & Paykel refrigerator?
Error code 26 is not a safety hazard. It affects only the icemaker function and does not impact the refrigerator or freezer compartment temperatures. Your food will remain safely stored while this fault is present. The issue should still be addressed in a reasonable timeframe to restore ice production and prevent any ongoing wear on the motor.
How much does it cost to repair error code 26 on a Fisher & Paykel refrigerator?
Repair costs vary depending on what component needs to be replaced. If only the icemaker gearbox requires replacement, parts and labor together typically fall in the range of $100 to $300, depending on parts availability and local labor rates. If the entire icemaker assembly needs to be replaced, costs can be higher. Getting a diagnosis from a qualified technician before ordering parts is advisable to avoid unnecessary expenses.

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