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Error code reference

Fisher & Paykel Refrigerator Error Code 43

The icemaker fill tube nozzle heater current is low / element open circuit (only seen with data download using Smart tool).

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What the 43 error code actually means

Your refrigerator's icemaker has a small heater that keeps the water fill tube from freezing up between ice-making cycles, and the control board is detecting that this heater is not working correctly. This issue does not show up on your normal display and can only be found by a technician using a special diagnostic tool. If left unaddressed, the fill tube can eventually ice over and stop your icemaker from making ice.

Diagnostic procedure

The full 43 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
First diagnostic step
Check the connections to the controller. Check the resistance of the heater (1.2 watts @ 120 ohms).
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 43

Ranked by how often they cause this code
  1. 1Failed nozzle heater element (open circuit)
  2. 2Loose or disconnected wiring connector at the controller
  3. 3Damaged wiring harness
  4. 4Degraded heater element with elevated resistance
  5. 5Controller fault misreading heater current

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Questions people ask about 43

What does 43 mean on a Fisher & Paykel refrigerator?
Error code 43 means the control board has detected abnormally low current from the icemaker fill tube nozzle heater, or that the heater element has a complete open circuit. This small heater prevents ice blockages from forming at the water fill tube nozzle on the icemaker. The code is not shown on the standard display and can only be retrieved using the Fisher & Paykel Smart diagnostic tool during a data download.
Is error code 43 on a Fisher & Paykel refrigerator a safety concern?
Error code 43 does not present a safety hazard. The nozzle heater involved is a very low-wattage element rated at only 1.2 watts, and its failure mode is an open circuit rather than a short. The main consequence of ignoring this fault is degraded icemaker performance as the fill tube nozzle may eventually freeze over.
Will resetting the refrigerator clear error code 43?
A power reset may temporarily clear the logged fault from the system, but if the underlying problem with the nozzle heater or its wiring has not been corrected, the code will return. Because this code is only visible through a data download with the Smart tool, clearing it without repairing the root cause simply means the fault continues undetected until the next diagnostic session.
Can I fix error code 43 myself on a Fisher & Paykel refrigerator?
A knowledgeable DIYer can check the wiring connections at the control board and test the nozzle heater with an ohmmeter, looking for a reading of 120 ohms. If the element reads open circuit or far outside that specification, replacing the heater is a straightforward repair if the correct replacement part is available. However, retrieving the code in the first place requires the Fisher & Paykel Smart tool, which is typically only available to service technicians.
How much does it cost to repair error code 43 on a Fisher & Paykel refrigerator?
If only a wiring connector needs reseating, there may be no parts cost, only a service call fee. If the nozzle heater element itself has failed, parts and labor together typically range from around $100 to $250 depending on your location and the specific model. If the control board is at fault, that repair will generally cost more, often in the $200 to $400 range.

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