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Error code reference

Fisher & Paykel Refrigerator Error Code 24

The resistance of the ice tray sensor is outside the normal range (> 45K Ohms)

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What the 24 error code actually means

Your Fisher & Paykel refrigerator has detected a problem with the sensor that monitors the ice maker tray, and it is not receiving a normal reading from it. The ice maker may still try to make ice every 5 hours on its own, but it cannot accurately tell when the ice is ready. There is no beeping or alarm with this error, so you may only notice it if ice production seems off.

Diagnostic procedure

The full 24 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the connections of the sensor at the control module. Check the resistance of the sensor.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 24

Ranked by how often they cause this code
  1. 1Loose or disconnected sensor connector
  2. 2Corroded or damaged connector pins
  3. 3Faulty ice tray sensor
  4. 4Damaged wiring harness
  5. 5Failed control module

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Questions people ask about 24

What does 24 mean on a Fisher & Paykel refrigerator?
Error code 24 means the ice tray sensor is reading a resistance above 45K ohms, which is outside the normal operating range. The control module uses this sensor to determine when ice is ready to harvest, and a reading this high indicates a sensor failure, a wiring issue, or a poor connection at the control module. This fault does not trigger an audio alarm, but the refrigerator will attempt an automatic harvest cycle every 5 hours as a workaround.
Is it safe to keep using my refrigerator while error code 24 is active?
The refrigerator's cooling and food preservation functions are not directly affected by error code 24, so your food should remain safe. However, ice production will be unreliable because the control module cannot accurately detect the state of the ice tray. The unit will attempt an automatic harvest every 5 hours, but ice output may be inconsistent until the fault is resolved.
Will resetting my Fisher & Paykel refrigerator clear error code 24?
A reset may temporarily clear the error code display, but the fault will return if the underlying issue with the ice tray sensor or its wiring has not been corrected. Because the sensor resistance remains above 45K ohms until the cause is fixed, the control module will detect the fault again after cycling power. A reset is useful for confirming whether a repair was successful, but it is not a substitute for diagnosing and correcting the root cause.
Can I fix error code 24 myself without calling a technician?
Some causes of error code 24 can be addressed without professional help. Start by checking that the sensor connector is fully seated at the control module and inspect the wiring for damage or corrosion. If the connector is secure and the wiring looks intact, use a multimeter to measure the sensor resistance directly. If the sensor itself reads above 45K ohms, it will need to be replaced, which may be within the skill level of a confident DIYer comfortable with refrigerator components.
How much does it cost to repair error code 24 on a Fisher & Paykel refrigerator?
If the fix is simply reseating a loose connector, there may be no parts cost at all. Replacing the ice tray sensor itself typically falls in the range of $20 to $80 for the part, depending on the model. If a technician is needed for diagnosis and repair, labor costs will vary by region but generally range from $80 to $200 for a service call. More extensive repairs involving the control module would cost significantly more.

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