mypros+
Error code reference

Fisher & Paykel Refrigerator Error Code 28

The icemaker solenoid is drawing more current than expected; either there is a short in the wiring, or the solenoid resistance is not within limits

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 28 error code actually means

Your refrigerator has detected that the icemaker's water valve is pulling too much electricity, which usually means there is a wiring problem or the valve itself is faulty. Because this fault has no beeping alarm, your only clue may be that your icemaker has stopped making ice. A technician will need to check the wiring and test the valve to determine which part needs repair.

Diagnostic procedure

The full 28 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the wiring and connections at both the solenoid and the control module.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 28 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 28

Ranked by how often they cause this code
  1. 1Damaged or shorted wiring harness
  2. 2Solenoid coil resistance out of range
  3. 3Corroded or loose connector terminals
  4. 4Failed icemaker water inlet solenoid valve

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 28

What does 28 mean on a Fisher & Paykel refrigerator?
Error code 28 means the control module has detected that the icemaker solenoid valve is drawing more current than expected. This points to either a short circuit in the wiring harness connected to the solenoid, or a solenoid coil whose resistance has dropped outside the acceptable range. This fault does not trigger an audio alarm, so checking the fault log or noticing a lack of ice production are often the first indicators. A technician should inspect the wiring and test the solenoid coil resistance to pinpoint the fault.
Is error code 28 on a Fisher & Paykel refrigerator a safety concern?
An overcurrent condition in the icemaker solenoid circuit is not a direct safety hazard in the way that a gas leak or electrical arc would be. However, a sustained short circuit can stress the control module and wiring over time. It is best to address this fault promptly rather than leaving it unresolved. The icemaker will likely stop functioning normally while this fault is active.
Will resetting my Fisher & Paykel refrigerator clear error code 28?
A power reset may temporarily clear the fault from the active error display, but the code will return as soon as the control module detects the overcurrent condition again during the next icemaker cycle. Resetting does not resolve the underlying cause. The wiring and solenoid valve must be inspected and any defective components repaired or replaced before the fault will stay cleared.
Can I fix error code 28 on my Fisher & Paykel refrigerator myself?
A knowledgeable DIYer can inspect the wiring harness and connectors at the solenoid valve and control module for visible damage, corrosion, or loose terminals without any special tools. Testing the solenoid coil resistance requires a basic multimeter. However, if the solenoid valve itself needs replacement, some comfort with appliance disassembly and working around refrigeration components is recommended. If you are unsure, a qualified appliance technician can complete this repair safely.
How much does it cost to repair error code 28 on a Fisher & Paykel refrigerator?
If only the wiring or connectors need attention, repair costs may be limited to a service call fee, typically in the range of $75 to $150. If the icemaker solenoid valve requires replacement, parts and labor combined could range from $150 to $350 depending on your location and the specific model. Getting a firm diagnosis before ordering parts will help avoid unnecessary expenses.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass