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Error code reference

Fisher & Paykel Refrigerator Error Code 28

The icemaker solenoid is drawing more current than expected; either there is a short in the wiring, or the…

Fisher & Paykel codesFisher & Paykel refrigerator codes

The icemaker solenoid is drawing more current than expected; either there is a short in the wiring, or the solenoid resistance is not within limits. No audio alarm for this fault.

First step from the service manual

Check the wiring and connections at both the solenoid and the control module.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 28 means on a Fisher & Paykel refrigerator

Error code 28 on a Fisher & Paykel refrigerator indicates that the icemaker water inlet solenoid valve is drawing more electrical current than the control module expects during normal operation. The control module continuously monitors current draw through the solenoid circuit. When the measured current exceeds the acceptable threshold, this fault is logged. Importantly, this fault does not trigger an audible alarm, so it may go unnoticed unless the technician actively checks the fault log or notices the icemaker has stopped producing ice.

The two primary causes are a short circuit in the wiring harness serving the solenoid, or a solenoid coil whose resistance has fallen outside the acceptable operating range. A wiring short can occur due to chafing, pinching, or moisture intrusion at any point along the harness from the control module to the solenoid valve. A solenoid coil that has partially failed internally will present lower resistance than normal, causing excessive current flow even though the valve may still physically open and close.

Diagnosis begins with a thorough inspection of all wiring and connectors at both the solenoid valve itself and at the control module connector. Technicians should look for damaged insulation, corroded terminals, or loose pins. If the wiring is intact, the solenoid coil resistance should be measured with a multimeter and compared against the specified value. A reading significantly below the expected resistance confirms coil failure and the solenoid valve assembly will need to be replaced.

Source: manufacturer service documentation.

Common causes of 28

  1. 01

    Damaged or shorted wiring harness

    Wiring / connection

    Chafed, pinched, or moisture-damaged wiring between the control module and the solenoid valve can create a short circuit, causing abnormally high current draw. Inspect the full length of the harness for any visible damage to the insulation or signs of corrosion at the connectors.

  2. 02

    Solenoid coil resistance out of range

    Part replacement

    A failing solenoid coil can develop internal shorts that lower its resistance below the acceptable limit, resulting in excessive current draw. Measure the coil resistance with a multimeter; a reading significantly below the specified value confirms coil failure.

  3. 03

    Corroded or loose connector terminals

    Wiring / connection

    Corroded or poorly seated connector pins at either the solenoid valve or the control module can create unintended current paths. Clean and reseat all connectors as part of the initial inspection before condemning any components.

  4. 04

    Failed icemaker water inlet solenoid valve

    Part replacement

    Even if external wiring checks out, the solenoid valve assembly itself may have an internal fault that causes it to draw excessive current. If resistance testing confirms the coil is out of specification, the entire valve assembly requires replacement.

See the test procedure for each cause

Frequently asked questions about 28

What does 28 mean on a Fisher & Paykel refrigerator?
Error code 28 means the control module has detected that the icemaker solenoid valve is drawing more current than expected. This points to either a short circuit in the wiring harness connected to the solenoid, or a solenoid coil whose resistance has dropped outside the acceptable range. This fault does not trigger an audio alarm, so checking the fault log or noticing a lack of ice production are often the first indicators. A technician should inspect the wiring and test the solenoid coil resistance to pinpoint the fault.
Can I fix error code 28 on my Fisher & Paykel refrigerator myself?
A knowledgeable DIYer can inspect the wiring harness and connectors at the solenoid valve and control module for visible damage, corrosion, or loose terminals without any special tools. Testing the solenoid coil resistance requires a basic multimeter. However, if the solenoid valve itself needs replacement, some comfort with appliance disassembly and working around refrigeration components is recommended. If you are unsure, a qualified appliance technician can complete this repair safely.
Is error code 28 on a Fisher & Paykel refrigerator a safety concern?
An overcurrent condition in the icemaker solenoid circuit is not a direct safety hazard in the way that a gas leak or electrical arc would be. However, a sustained short circuit can stress the control module and wiring over time. It is best to address this fault promptly rather than leaving it unresolved. The icemaker will likely stop functioning normally while this fault is active.
How much does it cost to repair error code 28 on a Fisher & Paykel refrigerator?
If only the wiring or connectors need attention, repair costs may be limited to a service call fee, typically in the range of $75 to $150. If the icemaker solenoid valve requires replacement, parts and labor combined could range from $150 to $350 depending on your location and the specific model. Getting a firm diagnosis before ordering parts will help avoid unnecessary expenses.
Will resetting my Fisher & Paykel refrigerator clear error code 28?
A power reset may temporarily clear the fault from the active error display, but the code will return as soon as the control module detects the overcurrent condition again during the next icemaker cycle. Resetting does not resolve the underlying cause. The wiring and solenoid valve must be inspected and any defective components repaired or replaced before the fault will stay cleared.

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