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Error code reference

Fisher & Paykel Refrigerator Error Code 25

The resistance of the ice tray sensor is outside the normal range (< 660 Ohms)

The resistance of the ice tray sensor is outside the normal range (< 660 Ohms). No audio alarm; product will automatically harvest ice every 5 hours if fault is present.

First step from the service manual

Check the connections of the sensor at the control module. Check the resistance of the sensor.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 25 means on a Fisher & Paykel refrigerator

Error code 25 on a Fisher & Paykel refrigerator indicates that the ice tray sensor is reading a resistance value below 660 ohms, which falls outside the acceptable operating range for that sensor. The ice tray sensor monitors temperature conditions in the ice maker assembly and communicates this data to the control module. When the sensor resistance drops too low, the control module interprets this as a fault condition and logs error code 25. Notably, this fault does not trigger an audio alarm, so the ice maker may continue operating in a degraded state without alerting the user.

When error code 25 is active, the refrigerator's control system shifts to a failsafe ice harvesting routine, automatically cycling a harvest every 5 hours regardless of what the sensor would normally report. This means ice production continues, but it is no longer governed by actual sensed conditions in the ice tray. Diagnosing the fault begins at the sensor's connection point on the control module. Loose, corroded, or damaged connector pins can artificially pull the resistance reading below the 660-ohm threshold and should be inspected and reseated before replacing any components.

If the wiring connections check out, the next step is to measure the actual resistance of the ice tray sensor directly. A reading below 660 ohms confirms the sensor itself has failed and requires replacement. A reading within the normal range after reseating the connector suggests an intermittent connection issue rather than a failed sensor. Because the sensor resistance value is the core diagnostic parameter for this code, an accurate ohmmeter reading at the sensor terminals is essential before condemning any part.

Source: manufacturer service documentation.

Common causes of 25

  1. 01

    Loose or corroded sensor connector at the control module

    Wiring / connection

    A poor connection between the ice tray sensor wiring harness and the control module can cause the resistance reading to drop below 660 ohms. Inspect the connector for corrosion, bent pins, or incomplete seating and reseat it firmly before measuring resistance.

  2. 02

    Failed ice tray sensor

    Part replacement

    The sensor itself may have failed internally, causing its resistance to fall outside the normal range. Confirm this by measuring resistance directly at the sensor terminals; a reading below 660 ohms with connections intact points to a defective sensor.

  3. 03

    Damaged wiring harness

    Part replacement

    Wiring between the ice tray sensor and the control module may be pinched, chafed, or have a short circuit that pulls the resistance reading low. Inspect the harness along its full run for visible damage or contact with sharp edges.

  4. 04

    Moisture or ice buildup on sensor connections

    Wiring / connection

    Ice or condensation in the ice maker cavity can infiltrate the sensor connector, causing a low-resistance short. Check the connector area for frost accumulation or water intrusion and dry the connections thoroughly before retesting.

See the test procedure for each cause

Frequently asked questions about 25

What does 25 mean on a Fisher & Paykel refrigerator?
Error code 25 means the ice tray sensor is reading a resistance below 660 ohms, which is outside the normal operating range. This fault affects the ice maker's ability to sense tray conditions accurately. There is no audio alarm with this code, but the refrigerator will automatically harvest ice every 5 hours as a failsafe measure.
Can I fix error code 25 on my Fisher & Paykel refrigerator myself?
Some causes of error code 25 can be addressed without professional help. Start by checking and firmly reseating the sensor connector at the control module, and inspect the wiring harness for visible damage. If the connector looks clean and secure, measuring the sensor's resistance with a multimeter will confirm whether the sensor itself needs replacement, which is a more involved repair.
Is it safe to keep using my refrigerator when error code 25 is showing?
The refrigerator's main cooling functions are not affected by error code 25, so food safety is not immediately compromised. However, ice production is operating in a backup mode with automatic 5-hour harvest cycles rather than sensor-guided harvesting, which may affect ice quality or quantity. It is advisable to address the fault promptly to restore normal ice maker operation.
Will resetting my Fisher & Paykel refrigerator clear error code 25?
A reset may temporarily clear the error code display, but if the underlying sensor fault persists, the code will return once the control module re-evaluates the sensor resistance. A lasting fix requires either correcting the wiring connection or replacing the failed ice tray sensor so the resistance reads within the accepted range.
How much does it cost to repair error code 25 on a Fisher & Paykel refrigerator?
If the fault is simply a loose connector, there may be no parts cost involved, just a service call fee that typically ranges from around $75 to $150 depending on your location. If the ice tray sensor requires replacement, parts and labor combined generally range from $100 to $300. Getting a diagnostic visit first is recommended so the technician can confirm the exact component at fault before ordering parts.

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