mypros+
Error code reference

Fisher & Paykel Refrigerator Error Code 23

The resistance of the ambient sensor is outside the normal range (< 660 Ohms); sensor hot

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 23 error code actually means

Your Fisher & Paykel refrigerator has detected that the temperature sensor located near the left-hand door hinge is reporting an unusually high reading, which triggered a fault alert. This could mean the sensor itself has failed, its wiring has a problem, or the connection to the control board has come loose. A technician will need to test the sensor and its wiring to find the root cause.

Diagnostic procedure

The full 23 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the connection of the sensor at the power/control module. Check the resistance of the sensor.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 23 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 23

Ranked by how often they cause this code
  1. 1Failed ambient temperature sensor
  2. 2Loose or corroded sensor connector at the control module
  3. 3Damaged wiring harness between sensor and control module
  4. 4Extreme ambient temperature at sensor location
  5. 5Moisture or debris under the door hinge cover

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 23

What does 23 mean on a Fisher & Paykel refrigerator?
Error code 23 means the ambient temperature sensor is reporting a resistance value below 660 ohms, which indicates the sensor is reading an abnormally high temperature. This sensor is located under the left-hand door hinge cover on French door models. The fault can result from a failed sensor, a loose connection at the control module, or a wiring problem in the circuit between the sensor and the module.
Is error code 23 on a Fisher & Paykel refrigerator a safety concern?
Error code 23 is primarily a functional concern rather than an immediate safety hazard. However, if the ambient sensor is faulty, the refrigerator's control system may not be accurately monitoring temperature conditions, which could affect cooling performance over time. It is best to diagnose and resolve the fault promptly to ensure the appliance continues operating correctly.
Will resetting my Fisher & Paykel refrigerator clear error code 23?
A reset may temporarily clear the error code display, but if the underlying cause such as a faulty sensor, damaged wiring, or loose connection is not addressed, the code will return. Resetting the appliance without completing a proper diagnosis is not a reliable solution. The sensor resistance and connector should be tested to confirm the fault is resolved before considering the issue closed.
How do I fix error code 23 on my Fisher & Paykel refrigerator?
Start by checking the sensor connector at the power/control module to ensure it is fully seated and free of corrosion. Next, use a multimeter to measure the resistance of the ambient sensor itself. If the resistance is below 660 ohms under normal room temperature conditions, the sensor needs to be replaced. If the sensor resistance is normal, inspect the wiring harness for damage or shorts between the sensor and the control module.
How much does it cost to repair error code 23 on a Fisher & Paykel refrigerator?
If only the ambient temperature sensor needs replacement, parts and labor costs typically range from around $100 to $250 depending on your location and service provider. If the wiring harness or control module is also involved, costs could be higher, potentially ranging from $200 to $450 or more. A diagnostic visit from a technician will clarify exactly which components need attention before committing to a repair.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass