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Error code reference

Fisher & Paykel Refrigerator Error Code 31

Display harness fault

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What the 31 error code actually means

Your refrigerator's display screen has lost its ability to communicate properly with the main control board because of a problem with the wiring connecting them. The wire that carries timing and data signals between those two components is damaged, loose, or not making a good connection. This is usually a wiring or connector issue rather than a problem with the refrigerator's cooling system itself.

Diagnostic procedure

The full 31 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check continuity of harness between internal display and power/control module. Replace harness plug if necessary.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 31

Ranked by how often they cause this code
  1. 1Loose or disconnected harness plug
  2. 2Corroded or damaged connector terminals
  3. 3Broken or open wire in the harness
  4. 4Pinched harness from cabinet or door assembly
  5. 5Failed internal display panel

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Questions people ask about 31

What does 31 mean on a Fisher & Paykel refrigerator?
Error code 31 signals a display harness fault on the clock or data wire between the internal display panel and the power/control module. This means the two components are unable to communicate properly due to a wiring or connector issue. The fault does not necessarily affect the refrigerator's cooling performance, but it does disrupt the display and control interface. Diagnosing the harness for continuity is the correct first step.
Is it safe to keep using my refrigerator while error code 31 is active?
Error code 31 is a communication fault between the display and the control module, not a refrigerant or compressor fault, so your food may remain adequately cooled in the short term. However, a disrupted control interface can affect your ability to monitor or adjust temperatures accurately. It is best to address the fault promptly rather than operate the refrigerator indefinitely with an unresolved communication error.
How much does it cost to repair error code 31 on a Fisher & Paykel refrigerator?
Repair costs depend on whether only the connector plug needs replacement or the full harness assembly is required, and whether you hire a technician or source the part yourself. Parts for the harness or plug typically fall in the range of $20 to $80 depending on the specific model. If a technician is needed for diagnosis and installation, labor charges can bring the total repair cost to a range of $100 to $250 or more depending on your location and service rates.
Can I fix error code 31 on my Fisher & Paykel refrigerator myself?
A technically confident DIYer can attempt this repair by first unplugging the refrigerator, then inspecting and reseating the harness connectors at both the display panel and the power/control module. If reseating the connectors does not resolve the fault, a continuity test with a multimeter along the clock and data wires will identify whether the harness needs replacement. Replacing the harness plug or the full harness assembly is within the skill range of someone comfortable with basic appliance wiring work.
Will resetting my Fisher & Paykel refrigerator clear error code 31?
A power reset by unplugging the refrigerator for several minutes may temporarily clear the error code from the display, but if the underlying harness fault is still present, the code will return. A reset alone does not repair a broken wire, corroded terminal, or loose connector. The physical harness and its plugs must be inspected and repaired to permanently resolve error code 31.

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