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Error code reference

Fisher & Paykel Washer Error Code 16

Motor controller has detected that the display type has not been set.

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Motor controller has detected that the display type has not been set.

First step from the service manual

Carry out display type setting procedure.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 16 means on a Fisher & Paykel washer

Error code 16 on a Fisher & Paykel washer indicates that the motor controller has detected a missing or unconfigured display type setting. The motor controller communicates with the user interface display board, and during this communication process it checks for a configuration value that identifies which display type is installed in the machine. When that value has not been written or is not recognized, the controller flags error code 16 and halts normal operation.

This error is primarily a configuration issue rather than a hardware failure. The display type setting is typically programmed during assembly or after a control board replacement. If the motor controller board or the display board has been replaced without completing the required setup procedure, this setting may be absent or corrupted. A power surge or interrupted firmware process can also clear stored configuration data, triggering this fault.

The primary resolution is to carry out the display type setting procedure as specified for the machine model. This involves accessing a technician or configuration mode on the washer and selecting the correct display type to match the installed interface board. Until this procedure is completed successfully, the motor controller will continue to report error 16 and normal wash cycles will not be available.

Source: manufacturer service documentation.

Common causes of 16

  1. 01

    Motor controller board replaced without reconfiguration

    Wiring / connection

    When the motor controller board is replaced, the display type setting is not automatically transferred. The setup procedure must be run after installation to write the correct display type into the new board.

  2. 02

    Display board replaced without reconfiguration

    Wiring / connection

    Replacing the user interface or display board can result in a mismatch or missing configuration value. The motor controller must be told which display type is now present through the setup procedure.

  3. 03

    Configuration data lost due to power surge or interruption

    Wiring / connection

    A power surge or an abrupt power loss during operation can corrupt stored configuration data in the motor controller, causing the display type setting to be cleared. Running the setup procedure restores it.

  4. 04

    Incomplete initial factory or service setup

    Wiring / connection

    If the machine was serviced or refurbished and the setup procedure was not completed correctly, the display type value may never have been properly written to the controller.

  5. 05

    Faulty motor controller board unable to retain settings

    Part replacement

    In rare cases, a failing motor controller board may be unable to store configuration data reliably. If the display type setting is re-entered but the error returns quickly, the board itself may need replacement.

See the test procedure for each cause

Frequently asked questions about 16

What does 16 mean on a Fisher & Paykel washer?
Error code 16 means the motor controller has detected that the display type has not been set. The controller requires a stored configuration value identifying the type of display panel installed in the machine. Without this setting, the washer cannot operate normally. The fix involves running the display type setting procedure to write the correct value to the controller.
How do I fix error code 16 on my Fisher & Paykel washer?
The correct fix is to carry out the display type setting procedure for your specific model. This procedure is accessed through a technician or service mode on the washer and requires selecting the display type that matches the installed interface board. If you are not familiar with service mode procedures, a qualified appliance technician should perform this step to avoid selecting an incorrect display type.
Is it safe to use my Fisher & Paykel washer while error code 16 is showing?
Error code 16 is a configuration fault that typically prevents the washer from running normal cycles, so continued use is not possible until the issue is resolved. There is no safety hazard associated with this error code itself, as it reflects a missing software setting rather than a dangerous mechanical or electrical condition. You can leave the machine powered off until the setup procedure is completed.
Will resetting my Fisher & Paykel washer clear error code 16?
A standard power reset will not clear error code 16. Because the fault is caused by a missing configuration setting stored in the motor controller, simply cycling the power does not resolve the underlying issue. The display type setting procedure must be completed to write the correct value to the controller before the error will clear.
How much does it cost to fix error code 16 on a Fisher & Paykel washer?
If the error only requires running the display type setting procedure and no parts are needed, the cost is typically limited to a service call fee, which can range from around $75 to $150 depending on your location and technician. If a faulty motor controller board is identified as the root cause and requires replacement, total repair costs including parts and labor could range from $200 to $450 or more. In most cases, error code 16 is resolved without replacing any components.

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