Fisher & Paykel Washer Error Code 24

Error code 24 means the dispensing type has not been set in the Motor Control Module. This is a configuration issue, not a mechanical failure. The washer requires this setting to know how to operate its detergent dispensing system. It commonly appears after the control module has been replaced or has lost its stored settings.

A simple power reset will not clear error code 24 because the underlying issue is a missing configuration setting in the Motor Control Module, not a transient fault. The code will continue to appear until the dispensing type is properly set through the designated setting procedure. Resetting without completing that procedure will not resolve the problem.

If the issue is simply a missing configuration setting, completing the dispensing type setting procedure yourself costs nothing. If a service technician is needed to perform the configuration, expect a standard diagnostic or service call fee, typically in the range of $75 to $150 depending on your location. If the Motor Control Module has failed and needs replacement, parts and labor combined can range from $200 to $450 or more.

The fix is to reselect the dispensing type using the dispensing type setting procedure for your specific model. This reprograms the required configuration into the Motor Control Module. If the error returns after completing the procedure, the MCM may have a fault preventing it from retaining settings, which would require further diagnosis.

Error code 24 is a configuration issue related to the dispensing system, and it does not indicate an electrical hazard or a risk of water damage. However, the washer may not dispense detergent or fabric softener correctly while this setting is missing, which could affect wash results. It is best to complete the dispensing type configuration before running normal cycles.