mypros+
Error code reference

Frigidaire Washer Error Code E5

Washer is not level; impact switch is being pressed by tub.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E5 error code actually means

The E5 code means your Frigidaire washer is not sitting level on the floor, and an internal safety switch is detecting that the wash tub is out of position. The machine stops running to prevent damage. Adjusting the leveling feet on the bottom of the washer so it sits flat and stable will usually fix this problem.

Diagnostic procedure

The full E5 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Make sure the unit is level and not leaned back; adjust the leveling legs to level unit.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E5 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E5

Ranked by how often they cause this code
  1. 1Washer not level on the floor
  2. 2Washer leaning backward
  3. 3Loose or shifted leveling legs
  4. 4Uneven or soft flooring
  5. 5Faulty or stuck impact switch

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E5

What does E5 mean on a Frigidaire washer?
The E5 code means the washer is not level and the internal impact switch is being pressed by the tub. This safety switch detects when the tub is out of its normal position and stops the machine to prevent damage. The error is most often triggered when the washer is tilted backward or sits unevenly on the floor. Adjusting the leveling legs so the machine sits flat is the first step to clearing this code.
Is it safe to keep using my Frigidaire washer when E5 is showing?
You should not continue running the washer while the E5 code is active. An unlevel machine can vibrate excessively during the spin cycle, which can damage internal components, cause the unit to move across the floor, or lead to water leaks. Resolve the leveling issue before resuming normal use.
How much does it cost to fix an E5 error on a Frigidaire washer?
If the fix is simply adjusting the leveling legs, there is no parts cost and you can do it yourself at no charge. If the impact switch is faulty and needs replacement, parts and labor costs will vary, but repair bills for a switch replacement typically fall in the range of $75 to $200 depending on your location and service provider.
How do I fix the E5 error on my Frigidaire washer?
Start by placing a bubble level on top of the washer and checking all four corners. Adjust the leveling legs by rotating them up or down until the machine sits completely flat and does not rock. Make sure the washer is not leaning backward toward the wall. Once leveled, restart the machine to see if the error clears.
Will resetting my Frigidaire washer clear the E5 code?
A reset alone will not permanently clear the E5 code if the underlying cause has not been addressed. The code will return as soon as the machine runs again and the impact switch is triggered. You need to level the washer first, and then the error should clear on its own when the machine is restarted.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass