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Error code reference

Frigidaire Washer Error Code E5

Washer is not level; impact switch is being pressed by tub.

Frigidaire codesFrigidaire washer codes

Washer is not level; impact switch is being pressed by tub.

First step from the service manual

Make sure the unit is level and not leaned back; adjust the leveling legs to level unit.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What E5 means on a Frigidaire washer

The E5 error code on a Frigidaire washer indicates that the machine is not level and that the impact switch inside the unit is being activated by contact with the tub. The impact switch is a safety component designed to detect abnormal tub movement or physical displacement. When the washer is tilted too far backward or sits unevenly on the floor, the tub can shift position enough to press against this switch, triggering the E5 fault and halting operation.

The most direct cause of this error is improper leveling of the washer. If any of the four leveling legs are set too high or too low, the machine will tilt and allow the tub to make contact with the impact switch. This can happen during initial installation, after the washer is moved for cleaning or repairs, or gradually over time if the legs loosen and shift. Flooring that is itself uneven can also contribute to the problem even if the legs were previously adjusted correctly.

In some cases, the error may persist even after leveling if the impact switch itself is damaged or stuck in a triggered position. A worn or faulty switch will need to be inspected and replaced to clear the fault. Additionally, a severely overloaded drum can cause excessive tub movement that triggers the switch during a spin cycle, so load distribution should also be considered as a contributing factor.

Source: manufacturer service documentation.

Common causes of E5

  1. 01

    Washer not level on the floor

    Wiring / connection

    If any leveling leg is set incorrectly, the washer tilts and the tub can press against the impact switch. Check all four corners with a bubble level and adjust each leg until the machine sits flat.

  2. 02

    Washer leaning backward

    Wiring / connection

    The machine may be pushed too far back against a wall or the rear legs may be set too low, causing a backward tilt that brings the tub into contact with the impact switch. Pull the washer forward and re-level it.

  3. 03

    Loose or shifted leveling legs

    Wiring / connection

    Over time, leveling legs can loosen and rotate out of their set position, causing the machine to gradually tilt. Check each leg for looseness and re-adjust and lock them in place.

  4. 04

    Uneven or soft flooring

    Wiring / connection

    Flooring that flexes, slopes, or has an uneven surface can cause the washer to tilt even with the legs properly adjusted. A solid, flat surface or an anti-vibration pad may be needed to stabilize the unit.

  5. 05

    Faulty or stuck impact switch

    Part replacement

    If the E5 error persists after the washer has been properly leveled, the impact switch itself may be damaged, stuck in a triggered state, or have a faulty electrical connection. The switch will need to be inspected and likely replaced.

See the test procedure for each cause

Frequently asked questions about E5

What does E5 mean on a Frigidaire washer?
The E5 code means the washer is not level and the internal impact switch is being pressed by the tub. This safety switch detects when the tub is out of its normal position and stops the machine to prevent damage. The error is most often triggered when the washer is tilted backward or sits unevenly on the floor. Adjusting the leveling legs so the machine sits flat is the first step to clearing this code.
How do I fix the E5 error on my Frigidaire washer?
Start by placing a bubble level on top of the washer and checking all four corners. Adjust the leveling legs by rotating them up or down until the machine sits completely flat and does not rock. Make sure the washer is not leaning backward toward the wall. Once leveled, restart the machine to see if the error clears.
Is it safe to keep using my Frigidaire washer when E5 is showing?
You should not continue running the washer while the E5 code is active. An unlevel machine can vibrate excessively during the spin cycle, which can damage internal components, cause the unit to move across the floor, or lead to water leaks. Resolve the leveling issue before resuming normal use.
Will resetting my Frigidaire washer clear the E5 code?
A reset alone will not permanently clear the E5 code if the underlying cause has not been addressed. The code will return as soon as the machine runs again and the impact switch is triggered. You need to level the washer first, and then the error should clear on its own when the machine is restarted.
How much does it cost to fix an E5 error on a Frigidaire washer?
If the fix is simply adjusting the leveling legs, there is no parts cost and you can do it yourself at no charge. If the impact switch is faulty and needs replacement, parts and labor costs will vary, but repair bills for a switch replacement typically fall in the range of $75 to $200 depending on your location and service provider.

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