mypros+
Error code reference

Frigidaire Washer Error Code E97

Software configuration error

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E97 error code actually means

Your Frigidaire washer is showing E97 because the main computer board has encountered a serious software problem, either it has the wrong programming loaded or its internal memory has become corrupted. This means the washer cannot figure out how to operate correctly and will not run normally. The fix typically involves replacing the main control board with a correctly configured unit.

Diagnostic procedure

The full E97 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Replace main electronic control board and retry.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E97 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E97

Ranked by how often they cause this code
  1. 1Main control board microprocessor corruption
  2. 2Incorrect MCF data on the control board
  3. 3Voltage spike or power surge damage
  4. 4Incomplete or failed firmware update
  5. 5Wiring harness interference with board initialization

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E97

What does E97 mean on a Frigidaire washer?
E97 on a Frigidaire washer indicates a software configuration error involving the main electronic control board. It means the board's microprocessor has either loaded incorrect MCF (Machine Configuration File) data or has experienced internal corruption. The washer cannot operate normally in this condition. Resolving it typically requires replacing the main control board.
Will resetting my Frigidaire washer clear the E97 error?
No, a standard reset will not clear E97 because the fault is rooted in corrupted or incorrect firmware data on the control board, not a temporary sensor or communication glitch. Power cycling or pressing a reset sequence may temporarily clear the display, but the error will return as soon as the board attempts to initialize its configuration again. The control board itself needs to be replaced to resolve this fault.
How much does it cost to fix a Frigidaire washer E97 error?
The cost depends on whether you repair it yourself or hire a technician. A replacement main electronic control board for a Frigidaire washer typically ranges from around $100 to $250 or more depending on the model. If you hire a professional, labor charges will add roughly $75 to $150 on top of the part cost. DIY replacement is straightforward enough that many owners choose to handle it themselves to reduce total expense.
Can I fix E97 on my Frigidaire washer myself?
The primary repair for E97 is replacing the main electronic control board, which is a task many experienced DIYers can complete by disconnecting the wiring harnesses and swapping the board. However, it is important to confirm the replacement board is configured for your specific model to avoid loading an incompatible MCF profile, which would reproduce the same error. If you are not comfortable working with control board components, a qualified technician is recommended.
Is it safe to use my Frigidaire washer when E97 is displayed?
It is not advisable to continue using the washer while E97 is active. Because the error indicates the control board cannot properly read its configuration data, the machine may not manage cycle parameters, water levels, or motor operation correctly. Running the washer in this state could lead to unpredictable behavior or further damage to other components.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass