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Error code reference

Frigidaire Washer Error Code EAE

Washer line safe relay sensing failure.

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What the EAE error code actually means

The EAE code means your Frigidaire washer detected a problem with the circuit that checks whether the power coming into the machine is safe and stable. This could be caused by unusual power from your utility company or by a faulty computer board inside the washer. The washer stops running to protect itself until the issue is resolved.

Diagnostic procedure

The full EAE procedure

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1
First diagnostic step
Have power company check frequency and voltage; for E5C, EA1, EAE replace main control board if voltage correct (refer to test 11).
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of EAE

Ranked by how often they cause this code
  1. 1Abnormal utility line voltage or frequency
  2. 2Faulty main control board
  3. 3Power supply wiring or connection issue
  4. 4Transient power event or surge

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Questions people ask about EAE

What does EAE mean on a Frigidaire washer?
EAE indicates a line safe relay sensing failure on your Frigidaire washer. The line safe relay is part of the main control board and monitors incoming AC power to confirm it is within safe operating limits. When the sensing circuit cannot confirm acceptable power conditions, the washer stops and displays EAE. The fault can stem from a utility power issue or a failed control board.
Will resetting the washer clear the EAE error code?
A reset may temporarily clear the EAE code if it was triggered by a brief power event such as a surge or brownout. However, if the fault is caused by consistently abnormal utility power or a failed main control board, the code will return after reset. A reset is a reasonable first step but is not a fix if an underlying problem exists.
How much does it cost to repair a Frigidaire washer with the EAE error code?
If the problem is a utility power issue, the repair cost may be minimal or covered by the power company. If the main control board requires replacement, parts typically range from $150 to $350 depending on the model, with professional labor adding $100 to $200 on top of that. Diagnosing the power supply first can save significant expense if the board is not actually at fault.
How do I fix the EAE error code on a Frigidaire washer?
Start by contacting your power company to verify that the line voltage and frequency at your home are within normal specifications. If utility power is confirmed correct, the next step is to replace the main control board, following test 11 in the applicable diagnostic procedure. Do not replace the board until the incoming power supply has been ruled out as the cause.
Is it safe to use my Frigidaire washer when EAE is displayed?
No, you should not attempt to continue using the washer while EAE is active. The line safe relay exists specifically to protect the machine and your home from unsafe power conditions. Running the washer while this sensing circuit is faulted could result in damage to internal components or create a potential electrical hazard.

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