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Error code reference

Frigidaire Washer Error Code EF5

NTC temperature for the hot water valve over the limits.

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What the EF5 error code actually means

Your Frigidaire washer is detecting an unusual temperature reading at the hot water inlet, which has triggered a fault and stopped normal operation. The most likely cause is that the hot and cold water hoses on the back of the washer are plugged into the wrong connections. If the hoses are correctly installed, a small temperature sensor near the hot water valve may need to be tested or replaced.

Diagnostic procedure

The full EF5 procedure

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1
First diagnostic step
Hot and cold water hoses switched.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of EF5

Ranked by how often they cause this code
  1. 1Hot and cold water hoses reversed
  2. 2Faulty NTC thermistor
  3. 3Defective hot water inlet valve assembly
  4. 4Damaged or corroded wiring harness
  5. 5Failed control board

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Questions people ask about EF5

What does EF5 mean on a Frigidaire washer?
EF5 indicates that the NTC temperature sensor monitoring the hot water inlet valve has detected a reading outside its acceptable limits. The control board uses this sensor to verify water temperature at the hot water valve, and when the signal falls out of range, the fault code is triggered. The first thing to check is whether the hot and cold water supply hoses are connected to the correct inlet ports on the back of the machine.
Is it safe to use my Frigidaire washer while the EF5 code is showing?
It is not recommended to continue running the washer while EF5 is active. The fault indicates the control board cannot verify a proper temperature reading at the hot water valve, which means the machine may not be managing water temperature correctly during the wash cycle. Continuing to run the machine could result in improper wash performance or, if hoses are reversed, could introduce very hot water into components not rated for it.
How much does it cost to repair an EF5 error on a Frigidaire washer?
If the fix is simply reconnecting reversed hoses, there is no parts cost involved. If the NTC thermistor or hot water inlet valve assembly needs replacement, parts typically range from $20 to $80 depending on the specific valve assembly. If a professional technician is needed, expect labor costs to add $75 to $150 or more depending on your location and service provider.
How do I fix the EF5 error on my Frigidaire washer?
Start by turning off the water supply and checking the hose connections at the back of the washer. The hot water hose should connect to the hot inlet port and the cold hose to the cold inlet port. If the hoses are correct, the next step is to test the NTC thermistor on the hot water valve for proper resistance and inspect the wiring harness for damage. If the sensor or valve assembly is defective, that component will need to be replaced.
Will resetting my Frigidaire washer clear the EF5 error?
A power reset may temporarily clear the EF5 code, but if the underlying issue is not resolved, the fault will return when the washer attempts to use the hot water inlet again. Resetting without addressing the root cause, such as reversed hoses or a faulty thermistor, will not provide a lasting fix. Diagnose and correct the problem before relying on a reset to restore normal operation.

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