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Error code reference

Frigidaire Washer Error Code PAU

Displayed as a reminder that the washer door is open and needs to be closed before the cycle can start; also…

Frigidaire codesFrigidaire washer codes

Displayed as a reminder that the washer door is open and needs to be closed before the cycle can start; also displayed alternately with estimated remaining cycle time when the washer is paused.

First step from the service manual

Close the door and press Start.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What PAU means on a Frigidaire washer

The PAU code on a Frigidaire washer is a status indicator rather than a fault code. It serves two distinct purposes depending on the operational state of the machine. When you attempt to start a cycle with the door open, PAU displays as a reminder that the door latch must be engaged before the control board will allow the motor and water inlet circuits to activate. The washer's control system checks for a closed and latched door as a prerequisite to beginning any wash cycle.

The second function of PAU occurs when an active cycle is paused by the user pressing the Pause or Start/Pause button mid-cycle. In this state, the display alternates between PAU and the estimated remaining cycle time, letting the operator know the machine is in a suspended state and is waiting for a command to resume. The cycle timer is frozen while PAU is displayed in this alternating sequence.

Because PAU is a status indicator, it does not point to a component failure in most cases. The resolution is straightforward: close the washer door firmly until the latch engages, then press the Start button to begin or resume the cycle. If PAU persists after the door is closed and Start is pressed, the underlying issue is likely a faulty door latch assembly or a door switch that is not sending the correct closed signal to the control board, which would require further diagnosis.

Source: manufacturer service documentation.

Common causes of PAU

  1. 01

    Door left open before starting

    Wiring / connection

    The most frequent reason for PAU is that the washer door was not fully closed before pressing Start. Close the door firmly until you hear or feel the latch click, then press Start.

  2. 02

    Cycle intentionally paused

    Wiring / connection

    If the Start/Pause button was pressed during an active cycle, the washer enters a paused state and displays PAU alternating with the remaining cycle time. Pressing Start again will resume the cycle.

  3. 03

    Door not fully latched

    Wiring / connection

    Laundry items or debris caught in the door seal can prevent the door from closing completely, leaving the latch disengaged. Check the door gasket and drum opening for obstructions and close the door again.

  4. 04

    Worn or damaged door latch assembly

    Part replacement

    If the door appears closed but PAU continues to display after pressing Start, the latch mechanism may be worn or broken and not fully engaging the strike. The latch assembly would need to be inspected and replaced if faulty.

  5. 05

    Faulty door switch or wiring

    Part replacement

    The door switch sends a closed-door signal to the control board. A defective switch or a loose wire connection in the door switch circuit can prevent the control board from recognizing that the door is shut, keeping PAU on the display.

See the test procedure for each cause

Frequently asked questions about PAU

What does PAU mean on a Frigidaire washer?
PAU is a status indicator that appears for two reasons. It displays when the washer door is open and needs to be closed before a cycle can start. It also alternates with the estimated remaining cycle time when a running cycle has been paused by the user.
How do I fix the PAU code on my Frigidaire washer?
Close the washer door firmly until the latch clicks into place, then press the Start button. If the washer was paused mid-cycle, pressing Start will resume it. If PAU persists after the door is closed, check for clothing or debris blocking the door from latching fully, and inspect the door latch and switch for damage.
Is it safe to keep using my washer when PAU is displayed?
PAU is not a fault code and does not indicate a safety hazard. The washer intentionally prevents operation when the door is open to keep water and mechanical components safely contained. Once the door is properly closed and latched, normal operation can resume.
Will resetting the washer clear the PAU code?
A reset is generally not necessary for PAU since it is a status indicator rather than a stored fault. Closing the door and pressing Start is the correct resolution. If the code persists after the door is closed, the issue is likely a mechanical or electrical problem with the door latch or switch that a reset will not fix.
How much does it cost to repair a Frigidaire washer that keeps showing PAU?
If the issue is simply an open or unlatched door, there is no repair cost involved. If the door latch assembly needs to be replaced, parts and labor typically range from $75 to $200 depending on your location and service provider. A faulty door switch is generally a similar or slightly lower cost repair.

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