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Error code reference

GE Refrigerator Error Code 0104

Condenser fan feedback is present when fan is off.

Condenser fan feedback is present when fan is off.

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What 0104 means on a GE refrigerator

Error code 0104 on a GE refrigerator indicates the control board is detecting a feedback signal from the condenser fan circuit while the fan has been commanded off. The condenser fan is responsible for moving air across the condenser coils at the back or bottom of the unit to dissipate heat from the refrigeration cycle. When the board shuts this fan off, it expects the feedback signal to drop to zero. If it remains present, the board logs 0104 because the electrical state of the circuit does not match the commanded state. This points to a wiring fault, a shorted feedback line, or a fan motor that is not fully releasing voltage when de-energized.

For homeowners, think of it this way: your refrigerator's brain told the condenser fan to stop running, but the sensor circuit is still reporting that the fan is active. This mismatch between command and feedback is what triggers the error. The refrigerator may still cool normally, but the control system is flagging an inconsistency that can affect how the cooling cycle is managed over time. Left unaddressed, it can lead to improper fan cycling, warmer condenser temperatures, and added compressor stress.

Source: manufacturer service documentation.

Common causes of 0104

  1. 01

    Shorted condenser fan feedback wire

    Part replacement

    A wire in the feedback signal circuit between the condenser fan motor and the control board may be shorted to voltage, causing the board to read an active signal even when the fan is off. This is the most common electrical cause of a false-present feedback condition.

  2. 02

    Faulty condenser fan motor

    Part replacement

    A failing condenser fan motor can internally leak voltage through the feedback line when it should be electrically isolated. This causes the board to see a feedback signal during the off cycle and triggers 0104.

  3. 03

    Damaged or pinched wiring harness at condenser fan

    Part replacement

    Physical damage to the wiring harness routing near the condenser fan, such as pinching against a metal frame or heat source, can create a partial short that keeps the feedback signal present when the fan is commanded off.

  4. 04

    Defective main control board

    Part replacement

    If the feedback input circuit on the control board itself is damaged or has a failed component, it may falsely read a signal on the condenser fan feedback line regardless of actual fan state. This is the least likely cause and should only be considered after the wiring and motor have been ruled out.

See the test procedure for each cause

Frequently asked questions about 0104

What does error code 0104 mean on a GE refrigerator?
Code 0104 means the control board detected a condenser fan feedback signal while the fan was commanded off. The condenser fan circuit is reporting activity that should not be present, which indicates a wiring short, a faulty fan motor, or a defective control board. The board logs this code because the electrical state of the circuit does not match what was commanded.
How do I fix error code 0104 on a GE refrigerator?
Start by unplugging the refrigerator and inspecting the condenser fan wiring harness for pinched, burned, or shorted wires. Reconnect any loose connectors and check for continuity in the feedback wire. If the wiring looks intact, test the condenser fan motor for internal shorts using a multimeter. Replace the motor if it shows resistance where it should show an open circuit when unpowered. If both the wiring and motor check out, the main control board is the likely culprit and will need replacement.
Is it safe to keep using my GE refrigerator while error code 0104 is active?
The refrigerator may continue cooling in the short term, but running with a condenser fan fault is not advisable for extended periods. Improper fan cycling can allow condenser temperatures to rise, which adds stress to the compressor and can accelerate wear. Addressing the fault promptly reduces the risk of a more expensive compressor failure.
How much does it cost to fix GE refrigerator error code 0104?
If the fix is a shorted or damaged wire, the repair may cost very little beyond labor time if you do it yourself. A replacement condenser fan motor typically runs between $30 and $80 in parts. A new main control board can range from $100 to $200 or more depending on the model. Professional labor typically adds $100 to $200 to the total, so a full repair with a technician can range from $150 to $400 depending on the root cause.
Can a bad condenser fan motor cause code 0104 on a GE refrigerator?
Yes, a failing condenser fan motor can cause code 0104 by leaking voltage through the feedback circuit when the motor should be electrically off. When the control board commands the fan off and the motor does not fully release the feedback line, the board detects a conflict and logs the error. Replacing the condenser fan motor resolves this when the wiring harness has been confirmed to be in good condition.

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