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Error code reference

GE Refrigerator Error Code 0702

Key Press on Temp Board while Door Closed.

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What the 0702 error code actually means

Your GE refrigerator has detected that one or more buttons on the deli drawer control panel are stuck or being held down continuously. This is usually a physical problem with the buttons themselves, such as a button jammed in the pressed position or something sticky interfering with the controls. The refrigerator's control board noticed the issue and triggered this error to let you know the deli drawer panel needs attention.

Diagnostic procedure

The full 0702 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of 0702

Ranked by how often they cause this code
  1. 1Stuck or jammed deli pan keypad button
  2. 2Failed deli pan keypad membrane
  3. 3Damaged or loose wiring harness to deli pan
  4. 4Faulty main control board

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Questions people ask about 0702

What does error code 0702 mean on a GE refrigerator?
Code 0702 means the control board has detected a stuck key on the deli pan control panel. The board reads one or more buttons as being continuously pressed, which usually points to a jammed button, a failed keypad membrane, or a wiring issue at the deli pan. It is not a compressor or cooling system fault.
Can I still use my GE refrigerator with error code 0702 active?
The refrigerator's main cooling functions typically continue to operate with code 0702 present since this fault is isolated to the deli pan keypad. However, deli pan temperature control may not respond correctly, so food stored in the deli pan may not be held at the intended temperature. Using the refrigerator short-term is generally safe, but the issue should be addressed before relying on the deli pan for temperature-sensitive items.
Will resetting my GE refrigerator clear the 0702 error code?
A power reset by unplugging the refrigerator for 5 minutes may temporarily clear the code, but if the underlying cause is a physically stuck button, a failed keypad membrane, or damaged wiring, the code will return. A reset is a useful first diagnostic step to confirm whether the fault is intermittent or persistent, but it does not repair the hardware problem causing code 0702.
How do I fix error code 0702 on a GE refrigerator?
Start by removing the deli pan and inspecting the keypad buttons for any debris or liquid that could be holding a button down. Clean the area around the buttons with a dry cloth and test whether the buttons move freely. If the buttons feel normal and the code persists after a power reset, the keypad membrane or wiring harness likely needs replacement. Disconnect the refrigerator for a few minutes, reconnect, and see if the code clears before ordering parts.
How much does it cost to fix GE refrigerator error code 0702?
If the fix is simply cleaning debris from around the deli pan buttons, the cost is nothing. A replacement deli pan keypad or control panel assembly typically runs between $30 and $80 for the part depending on the specific GE model. A replacement wiring harness is usually under $40. If the main control board is the cause, that part can cost $150 to $300. Adding professional labor, expect $100 to $200 on top of parts for a service call.

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