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Error code reference

GE Refrigerator Error Code 0702

Key Press on Temp Board while Door Closed.

GE codesGE refrigerator codes

Key Press on Temp Board while Door Closed.

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What 0702 means on a GE refrigerator

Error code 0702 on a GE refrigerator indicates the control board has detected one or more stuck keys on the deli pan control panel. The board continuously monitors button input signals, and when it reads a key as persistently active beyond an expected duration, it registers this fault. This typically points to a mechanical or electrical problem with the deli pan keypad itself rather than a software glitch.

For homeowners, the deli pan is the drawer in your refrigerator designed to hold deli meats and cheeses at a specific temperature, and it has its own set of control buttons. When the refrigerator shows code 0702, it means one or more of those buttons appears to the refrigerator's computer to be held down continuously, even when no one is pressing anything. This can happen because a button is physically jammed, the keypad membrane has worn out or been damaged by moisture, or a wiring connection between the keypad and the control board has failed. The deli pan temperature control may stop responding normally while this code is active.

Source: manufacturer service documentation.

Common causes of 0702

  1. 01

    Stuck or jammed deli pan keypad button

    Wiring / connection

    Food debris, liquid spills, or physical damage can cause a button on the deli pan keypad to remain physically depressed. The control board reads the constant input as a stuck key and triggers code 0702.

  2. 02

    Failed deli pan keypad membrane

    Part replacement

    The rubber or plastic membrane beneath the deli pan buttons can degrade over time or after moisture exposure, causing one or more key contacts to short together internally. Replacing the keypad assembly resolves this.

  3. 03

    Damaged or loose wiring harness to deli pan

    Part replacement

    If the wiring harness connecting the deli pan keypad to the main control board is pinched, corroded, or has a loose connector, it can send a false constant signal that the board interprets as a stuck key.

  4. 04

    Faulty main control board

    Part replacement

    In rare cases where the deli pan keypad and wiring both check out normally, the main control board itself may be misreading the input signals due to a failed input circuit. This is the least likely cause and should be confirmed only after ruling out the keypad and wiring.

See the test procedure for each cause

Frequently asked questions about 0702

What does error code 0702 mean on a GE refrigerator?
Code 0702 means the control board has detected a stuck key on the deli pan control panel. The board reads one or more buttons as being continuously pressed, which usually points to a jammed button, a failed keypad membrane, or a wiring issue at the deli pan. It is not a compressor or cooling system fault.
How do I fix error code 0702 on a GE refrigerator?
Start by removing the deli pan and inspecting the keypad buttons for any debris or liquid that could be holding a button down. Clean the area around the buttons with a dry cloth and test whether the buttons move freely. If the buttons feel normal and the code persists after a power reset, the keypad membrane or wiring harness likely needs replacement. Disconnect the refrigerator for a few minutes, reconnect, and see if the code clears before ordering parts.
Can I still use my GE refrigerator with error code 0702 active?
The refrigerator's main cooling functions typically continue to operate with code 0702 present since this fault is isolated to the deli pan keypad. However, deli pan temperature control may not respond correctly, so food stored in the deli pan may not be held at the intended temperature. Using the refrigerator short-term is generally safe, but the issue should be addressed before relying on the deli pan for temperature-sensitive items.
How much does it cost to fix GE refrigerator error code 0702?
If the fix is simply cleaning debris from around the deli pan buttons, the cost is nothing. A replacement deli pan keypad or control panel assembly typically runs between $30 and $80 for the part depending on the specific GE model. A replacement wiring harness is usually under $40. If the main control board is the cause, that part can cost $150 to $300. Adding professional labor, expect $100 to $200 on top of parts for a service call.
Will resetting my GE refrigerator clear the 0702 error code?
A power reset by unplugging the refrigerator for 5 minutes may temporarily clear the code, but if the underlying cause is a physically stuck button, a failed keypad membrane, or damaged wiring, the code will return. A reset is a useful first diagnostic step to confirm whether the fault is intermittent or persistent, but it does not repair the hardware problem causing code 0702.

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