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Error code reference

GE Refrigerator Error Code 0718

Freezer drawer open for 60 total minutes in the last 24 hours.

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What the 0718 error code actually means

This alert means your freezer door has been detected as open for a total of 60 minutes or more over the past 24 hours. It is usually triggered by leaving the door open too long, but it can also appear if the door is not sealing properly or if an internal door sensor is faulty. Check that the freezer door is fully closing and that nothing is blocking it or preventing a tight seal.

Diagnostic procedure

The full 0718 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of 0718

Ranked by how often they cause this code
  1. 1Door left ajar or held open during heavy use
  2. 2Worn or damaged freezer door gasket
  3. 3Faulty freezer door switch
  4. 4Freezer door hinge or alignment issue

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Questions people ask about 0718

What does error code 0718 mean on a GE refrigerator?
Code 0718 means the control board has detected that the freezer door was open for a cumulative total of 60 minutes during the last 24 hours. The board tracks this using the freezer door switch. It may reflect actual user behavior, or it can point to a door gasket, door switch, or alignment problem if the door appeared to be closed during that time.
Is it safe to use my GE refrigerator when error code 0718 is showing?
The refrigerator will continue to operate with this code active, so it is generally safe to keep using it. However, you should check the freezer temperature and inspect any temperature-sensitive food for signs of partial thawing, since 60 minutes of cumulative open time can cause temperature rises in the freezer compartment. If your freezer is maintaining its set temperature and food appears unaffected, continued use is fine while you investigate the root cause.
How much does it cost to fix a GE refrigerator showing code 0718?
If the cause is user behavior, the fix costs nothing. A replacement freezer door gasket for a GE refrigerator typically runs between $30 and $80 for the part, and most homeowners can install one without tools. A door switch is usually $15 to $40 for the part and is also a DIY-friendly repair. If the door hinge is bent or the cabinet frame is out of alignment, professional diagnosis and repair may cost $100 to $200 or more depending on labor rates in your area.
How do I fix error code 0718 on a GE refrigerator?
Start by checking whether the freezer door closes and latches fully on its own. Inspect the door gasket for cracks, tears, or weak spots by running your hand around the perimeter of the closed door to feel for cold air escaping. If the gasket feels compromised, replace it. If the gasket looks fine, test the door switch by pressing and releasing it manually while watching the interior light. A switch that does not respond correctly should be replaced. If the code was triggered by heavy normal use, no repair is needed and the code will not recur if door usage returns to normal.
Will error code 0718 clear itself on a GE refrigerator?
The code will typically clear once a new 24-hour monitoring window passes without the freezer door accumulating another 60 minutes of open time. If the underlying cause is a faulty door switch or bad gasket, the code will continue to return until the defective component is replaced.

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