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Error code reference

GE Refrigerator Error Code 0802

RFID board not detecting filter tag / check filter and filter orientation.

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What the 0802 error code actually means

Your refrigerator is having trouble recognizing the water filter installed inside it. It uses a small electronic chip in the filter to confirm the filter is present and genuine, and right now that communication is not working. This may cause your water or ice dispenser to stop working until the issue is resolved.

Diagnostic procedure

The full 0802 procedure

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1
First diagnostic step
Check filter and filter orientation.
More steps, wiring diagram references, and verified part numbers
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Most common causes of 0802

Ranked by how often they cause this code
  1. 1Incorrectly installed or unseated water filter
  2. 2Incompatible or aftermarket filter without RFID tag
  3. 3Damaged or defective water filter RFID tag
  4. 4Faulty RFID reader board or wiring harness

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Questions people ask about 0802

What does error code 0802 mean on a GE refrigerator?
Code 0802 means the RFID board inside your GE refrigerator is not detecting a valid signal from the water filter's RFID tag. The refrigerator uses this tag to confirm the filter is present, correctly installed, and a recognized cartridge. The code triggers when that signal is absent or unreadable.
Can I still use my GE refrigerator when error code 0802 is active?
The refrigerator's cooling function will continue to operate normally with 0802 active. However, depending on your model, water and ice dispensing may be restricted or disabled until the filter issue is resolved. You can bypass the filter lock on some GE models by pressing and holding the filter reset button, but this should be a temporary measure only, as unfiltered water may then be dispensed.
How much does it cost to fix error code 0802 on a GE refrigerator?
If the fix is simply reseating or replacing the water filter, the cost is just the price of a GE water filter, typically between $40 and $60. If the RFID reader board is faulty, the part itself usually costs between $30 and $80, and a technician's labor can add another $100 to $150 depending on your location. Reseating the filter is a DIY fix requiring no tools, but board replacement involves disassembly and is best handled by someone comfortable with appliance repair.
How do I fix error code 0802 on a GE refrigerator?
Start by removing the water filter and reinstalling it. Push it firmly into the housing and rotate it a full quarter-turn clockwise until it clicks and locks. If the code returns after a confirmed proper installation, replace the filter cartridge with a genuine GE-approved filter that contains an RFID tag. If the code persists after that, the RFID reader board or its wiring harness will need to be inspected and likely replaced.
Will a generic aftermarket water filter cause error code 0802 on my GE refrigerator?
Yes. Many aftermarket water filters do not include the RFID tag that GE's control board needs to detect. Installing one of these filters will trigger code 0802 even if the filter physically fits and seals correctly. Using a genuine GE replacement filter or a certified compatible filter that includes an RFID tag will resolve this.

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