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Error code reference

GE Refrigerator Error Code 0803

RFID filter authentication failed / check filter and filter orientation.

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What the 0803 error code actually means

Your refrigerator tried to verify that the water filter installed is an approved GE filter, but the check failed. GE refrigerators use a small electronic chip built into genuine GE filters to confirm the filter is legitimate, and your fridge could not read that chip. This can happen after installing a new filter, using a non-GE compatible filter, or if the filter is not seated properly.

Diagnostic procedure

The full 0803 procedure

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1
First diagnostic step
Check filter and filter orientation.
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Most common causes of 0803

Ranked by how often they cause this code
  1. 1Incorrect filter orientation or incomplete seating
  2. 2Non-OEM or third-party water filter installed
  3. 3Damaged or defective RFID chip on the filter
  4. 4Dirty, corroded, or damaged RFID reader contacts in the filter housing

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Questions people ask about 0803

What does error code 0803 mean on a GE refrigerator?
Code 0803 means the refrigerator's control board attempted to authenticate the water filter using RFID technology and failed. The board looks for a chip embedded in genuine GE filters, and if it cannot read that chip, it flags the error. The first thing to check is whether the filter is fully seated and oriented correctly according to the label or arrow on the filter body.
Can I still use my GE refrigerator while code 0803 is active?
Yes, code 0803 does not shut down the refrigerator's cooling or freezing functions. The refrigerator will continue to run normally. However, the water dispenser and ice maker may be disabled or the water may bypass the filter depending on your model's settings, meaning you could be consuming unfiltered water. Resolve the filter issue promptly to restore normal filtered water operation.
How much does it cost to fix error code 0803 on a GE refrigerator?
If the fix is simply reinstalling the filter correctly or replacing a genuine GE filter, the cost is the price of the filter, typically $40 to $60. If the RFID reader inside the filter housing is damaged and needs replacement, the part itself generally runs $30 to $80, and a technician's labor adds $75 to $150 depending on your area. Most 0803 cases are resolved by correct filter installation or swapping to an OEM filter, making professional service unnecessary.
How do I fix error code 0803 on a GE refrigerator?
Start by removing the water filter and reinstalling it carefully, making sure it is aligned in the correct orientation and clicks or locks fully into place. If the code returns, try a new genuine GE replacement filter, since aftermarket filters lack the required RFID chip. If a genuine filter installed correctly still produces 0803, inspect the filter housing contacts for corrosion or debris. A housing that cannot be cleaned and continues to fail authentication may need to be replaced.
Will an aftermarket water filter cause error code 0803 on my GE refrigerator?
Yes. GE refrigerators with RFID filter authentication will display 0803 when a third-party filter is installed because those filters do not contain the RFID chip the control board needs to verify. Using a genuine GE-branded filter with the correct part number for your model is required to clear this code on RFID-equipped units.

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