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Error code reference

GE Refrigerator Error Code F702

Stuck keys on Deli Pan board.

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Stuck keys on Deli Pan board.

First step from the service manual

Check deli pan board button for stuck key condition.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What F702 means on a GE refrigerator

The F702 error code on a GE refrigerator indicates that one or more keys on the Deli Pan control board are registering as stuck or continuously pressed. The Deli Pan board is a dedicated control interface, typically located on or near the deli drawer compartment, that allows users to adjust temperature or settings specific to that zone. When the refrigerator's main control detects a key signal that remains active beyond the expected duration, it triggers F702 to alert that the input is no longer functioning correctly.

A stuck key condition can arise from several physical or electrical causes. The most common is debris, moisture, or food residue that has worked its way beneath or around a button, physically holding it in a depressed state. In some cases, the membrane or tactile switch beneath the button surface can fail internally, causing it to short or remain closed without any external obstruction. Corrosion on the button contacts due to humidity exposure in the deli compartment area is another contributing factor.

The first diagnostic step is to visually inspect and physically test each button on the Deli Pan board for any signs of sticking, resistance, or failure to spring back after being pressed. If cleaning around the buttons does not resolve the condition, the board itself likely requires replacement. Continued operation with this fault may limit access to deli pan controls or trigger additional errors in the refrigerator's control system.

Source: manufacturer service documentation.

Common causes of F702

  1. 01

    Debris or residue under the button

    Wiring / connection

    Food particles, grease, or liquid that has seeped beneath a button on the Deli Pan board can physically hold it in a depressed state. Inspect each button carefully and clean around them with a dry or lightly damp cloth.

  2. 02

    Moisture or condensation damage

    Part replacement

    The deli pan area is prone to humidity, and moisture can work into the board's button contacts, causing them to register as continuously pressed. Look for signs of water intrusion or corrosion around the control panel.

  3. 03

    Failed tactile switch or membrane

    Part replacement

    The internal switch mechanism beneath a button can fail and remain in a closed position without any visible external cause. Pressing and releasing each button to check for normal tactile feedback can help identify which switch has failed.

  4. 04

    Damaged or cracked button cap

    Part replacement

    A cracked or warped button cap can cause the button to sit unevenly against the switch, keeping it partially or fully activated. Inspect each button visually for physical damage.

  5. 05

    Faulty Deli Pan board

    Part replacement

    If no physical obstruction or damage is visible and cleaning does not resolve the fault, the Deli Pan board itself may have an internal electrical failure causing it to report a stuck key condition. Board replacement would be required.

See the test procedure for each cause

Frequently asked questions about F702

What does F702 mean on a GE refrigerator?
F702 indicates that one or more buttons on the Deli Pan control board are detected as stuck or continuously activated. The refrigerator's control system monitors key inputs and flags this code when a button signal does not behave as expected. The issue can stem from physical debris under the button, moisture damage, or a failed switch on the board.
Can I fix the F702 error myself?
In many cases, yes. Start by inspecting each button on the Deli Pan board for visible debris, residue, or sticking. Carefully cleaning around the buttons can resolve the fault if something is physically obstructing them. If the board shows signs of moisture damage or a button feels mechanically broken, the board will likely need to be replaced, which is a more involved repair.
Is it safe to keep using my refrigerator while F702 is displayed?
The F702 code is specific to the Deli Pan control board and does not directly indicate a cooling system failure. Your refrigerator may continue to operate normally in other zones, but the deli pan controls may be unresponsive or behave erratically. It is advisable to address the fault promptly to avoid any further issues with the control system.
Will resetting the refrigerator clear the F702 error?
A reset may temporarily clear the displayed code, but if the underlying cause, such as a physically stuck button or a failed switch, has not been corrected, the F702 error will return. A reset should be used after performing the inspection and any necessary repairs, not as a substitute for diagnosing the root cause.
How much does it cost to repair an F702 error on a GE refrigerator?
If only cleaning is needed, there may be no parts cost involved. If the Deli Pan board requires replacement, parts costs typically range from around $30 to $100 or more depending on the specific model, with additional labor costs if a technician performs the repair. Diagnosing the exact cause first will help determine whether a full board replacement is actually necessary.

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