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Error code reference

GE Refrigerator Error Code FF

Freezer temperature has exceeded safe thresholds indicating possible thawing of frozen foods (temperature >35°F for >6-8 hrs, or >55°F for >2 hrs, or…

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What the FF error code actually means

The FF code means your GE refrigerator's freezer got too warm for too long, and your frozen food may have thawed or spoiled. The refrigerator detected the temperature rise and is alerting you so you can check your food and address the problem. The alert will stay on until the freezer actually cools back down to a safe temperature below 35°F.

Diagnostic procedure

The full FF procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check freezer temperature; code can only be erased when freezer temperature is reduced to normal (<35°F) via system check/reset.
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Most common causes of FF

Ranked by how often they cause this code
  1. 1Evaporator Fan Motor Failure
  2. 2Defrost System Failure
  3. 3Door Left Open or Damaged Door Gasket
  4. 4Faulty Freezer Temperature Thermistor
  5. 5Compressor or Sealed System Issue

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Questions people ask about FF

What does FF mean on a GE refrigerator?
The FF code on a GE refrigerator means the freezer temperature has risen above safe limits. The alert triggers if the freezer exceeds 35°F for 6 to 8 hours, exceeds 55°F for more than 2 hours, or reaches 85°F at any point. It is a food safety warning intended to alert you that frozen foods may be at risk. The code will remain active until the freezer temperature drops back below 35°F.
How do I fix the FF error code on my GE refrigerator?
Start by checking whether the freezer door closes and seals properly, and confirm that the evaporator fan is running inside the freezer. If frost buildup on the back wall of the freezer is visible, a defrost system component may need to be tested or replaced. For issues involving the compressor or refrigerant, a certified technician with EPA Section 608 certification will need to handle the repair.
How much does it cost to repair a GE refrigerator showing the FF code?
Repair costs vary widely depending on the failed component. Replacing an evaporator fan motor or defrost component typically ranges from around $100 to $300 including parts and labor. A thermistor replacement is generally on the lower end of that range. Sealed system repairs involving the compressor or refrigerant can cost significantly more, often ranging from $300 to $600 or higher depending on the extent of the issue and local labor rates.
Will unplugging my GE refrigerator reset the FF code?
Simply unplugging and replugging the refrigerator will not permanently clear the FF code. The control system is designed to erase the alert only after the freezer temperature has actually returned to below 35°F. If the underlying problem causing the temperature rise has not been fixed, the code will reappear once the unit is powered back on and the control board reads the temperature data.
Is my food safe to eat after the FF code appears?
Whether food is safe depends on how high the temperature rose and for how long. Food safety guidelines generally indicate that frozen food that has partially thawed but still contains ice crystals may be refrozen, but food that has fully thawed and been above 40°F for more than 2 hours should be discarded. Check each item individually and when in doubt, discard food that has fully thawed or has an unusual odor or texture.

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