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Error code reference

GE Refrigerator Error Code I/M FUNCTION ERROR

Ice tray has not returned to level after an ice harvest; error displayed after three failed attempts.

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What the I/M FUNCTION ERROR error code actually means

Your refrigerator's ice maker tried to complete an ice-making cycle but the ice tray got stuck and could not return to its normal flat position. The refrigerator tried three times and failed each time, so it stopped and displayed this error to let you know something is wrong with the ice maker. The ice maker will need to be inspected and most likely replaced to restore normal ice production.

Diagnostic procedure

The full I/M FUNCTION ERROR procedure

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1
First diagnostic step
Replace Ice Maker.
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Most common causes of I/M FUNCTION ERROR

Ranked by how often they cause this code
  1. 1Failed Ice Maker Tray Motor
  2. 2Stripped or Broken Drive Gear
  3. 3Ice Jam or Frost Buildup Around the Tray
  4. 4Faulty Home Position Switch or Sensor
  5. 5Defective Ice Maker Module Assembly

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Questions people ask about I/M FUNCTION ERROR

What does I/M FUNCTION ERROR mean on a GE refrigerator?
The I/M FUNCTION ERROR means the ice maker's ice tray failed to return to its level home position after completing a harvest cycle. The refrigerator's control monitors tray position and logs a failure each time the tray does not reach the home position within the expected timeframe. After three consecutive failed attempts, the error code is displayed and ice production stops. The error points to a mechanical or electrical fault within the ice maker assembly.
Will resetting my GE refrigerator clear the I/M FUNCTION ERROR?
A reset may temporarily clear the error code, but if the underlying mechanical or electrical fault in the ice maker is not corrected, the error will return after the next harvest cycle attempt. The control will again allow three attempts before redisplaying the code. Resetting is only useful as a diagnostic step to confirm the fault is persistent, not as a fix.
How much does it cost to fix the I/M FUNCTION ERROR on a GE refrigerator?
If the repair requires a full ice maker assembly replacement, parts typically range from $50 to $150 depending on the specific GE model. If you hire a technician, labor costs can add $100 to $200 to the total, bringing the complete repair range to roughly $150 to $350. Costs will be lower if the issue turns out to be a simple ice jam that can be cleared without any replacement parts.
Can I fix the I/M FUNCTION ERROR myself on a GE refrigerator?
A knowledgeable DIYer can start by inspecting the ice maker compartment for ice jams or frost buildup that may be physically blocking the tray from returning to level, since clearing the obstruction requires no parts. However, if the tray motor, drive gear, or position sensor has failed, the repair typically requires replacing the ice maker assembly. Ice maker replacement on GE refrigerators is a moderately involved repair that requires disconnecting a wiring harness and removing mounting hardware.
Is the I/M FUNCTION ERROR on a GE refrigerator a safety concern?
This error does not represent a safety hazard to the refrigerator or your household. The error is isolated to the ice maker system and does not affect the refrigerator or freezer compartment temperatures. You can continue using the refrigerator normally while the ice maker is non-functional, though ice production will be suspended until the fault is resolved.

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