mypros+
Error code reference

GE Refrigerator Error Code R-10- (segment f)

Pantry Sensor Error

Pantry Sensor Error – sensor housing separation, contact error, disconnection, short circuit, or detected temperature more than 149°F or less than -58°F.

First step from the service manual

Check voltage of MAIN PCB CN30 #8 to #9; should be between 4.5V to 1.0V.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for R-10- (segment f).

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What R-10- (segment f) means on a GE refrigerator

The R-10- (segment f) error code on a GE refrigerator indicates a fault within the pantry sensor circuit. This sensor monitors the temperature inside the pantry or fresh food drawer compartment and feeds that data back to the main PCB. The error triggers when the control board detects one of several fault conditions: physical separation of the sensor from its housing, a poor or broken electrical contact, a wiring disconnection, a short circuit in the sensor circuit, or a temperature reading that falls outside the acceptable operating range. The out-of-range threshold is defined as any reading above 149 degrees Fahrenheit or below -58 degrees Fahrenheit, both of which indicate the sensor is returning implausible data rather than a genuine compartment temperature.

The first diagnostic step is to measure the voltage at the main PCB connector CN30, specifically between pins 8 and 9. Under normal operating conditions, this voltage should fall between 1.0V and 4.5V, a range that corresponds to the sensor's valid temperature resistance output. A reading outside this window confirms an electrical fault in the sensor circuit. A voltage near 0V or a dead short points to a wiring fault or shorted sensor, while a voltage at or above the supply rail suggests an open circuit caused by a disconnection or fully failed sensor element.

Because the error encompasses both mechanical and electrical failure modes, diagnosis requires checking the sensor housing for physical separation or improper seating, inspecting the wiring harness for damage or loose connectors, and testing the sensor's resistance output against the expected voltage range at CN30. If wiring and connections check out, the pantry sensor itself is likely the failed component and will need replacement to restore normal operation.

Source: manufacturer service documentation.

Common causes of R-10- (segment f)

  1. 01

    Loose or disconnected wiring harness

    Wiring / connection

    The connector linking the pantry sensor to the main PCB can work loose over time, especially if the pantry drawer is opened frequently. Check the harness connection at both the sensor end and at CN30 pins 8 and 9 on the main board.

  2. 02

    Failed or out-of-range pantry sensor

    Part replacement

    The sensor element itself can degrade or fail, causing it to report temperatures above 149 degrees Fahrenheit or below -58 degrees Fahrenheit. This produces an implausible voltage reading outside the 1.0V to 4.5V range at CN30 and requires sensor replacement.

  3. 03

    Sensor housing separation

    Wiring / connection

    The sensor can physically separate from its mounting housing inside the pantry compartment. When this happens, the sensor may lose proper contact with the wiring terminals and trigger the error even if the sensor itself is not electrically faulty.

  4. 04

    Short circuit in the sensor circuit

    Part replacement

    A pinched, chafed, or moisture-exposed wire between the pantry sensor and the main PCB can create a short circuit. This will typically drive the CN30 voltage reading well below 1.0V and may also show visible wire insulation damage.

  5. 05

    Main PCB fault at CN30

    Part replacement

    If the wiring, connector, and sensor all test within specification but the voltage at CN30 pins 8 to 9 remains abnormal, the main PCB itself may have a damaged input circuit at that connector. Board replacement would be required in this case.

See the test procedure for each cause

Frequently asked questions about R-10- (segment f)

What does R-10- (segment f) mean on a GE refrigerator?
This code indicates a pantry sensor error. The refrigerator's main control board has detected a problem with the pantry compartment temperature sensor, which could be a disconnection, short circuit, sensor housing separation, poor contact, or a temperature reading above 149 degrees Fahrenheit or below -58 degrees Fahrenheit. The first electrical check is to measure voltage at main PCB connector CN30 pins 8 and 9, which should read between 1.0V and 4.5V under normal conditions.
Can I fix the R-10- (segment f) error myself?
Some causes of this error are DIY-friendly. Reseating a loose wiring connector at CN30 or reattaching a sensor that has separated from its housing requires no special tools and no parts. However, replacing the pantry sensor or a damaged wiring harness requires basic electrical knowledge and the correct replacement component. Replacing the main PCB is generally a more advanced repair.
Is it safe to keep using my refrigerator while this error is showing?
The pantry compartment may not maintain its set temperature properly while this error is active, since the control board cannot get accurate readings from the sensor. Food stored in the pantry drawer could be at risk if temperatures drift out of the safe range. It is best to address the fault promptly and avoid relying on that compartment for temperature-sensitive items in the meantime.
How much does it cost to repair the R-10- (segment f) error on a GE refrigerator?
Repair costs vary depending on the faulty component. A replacement pantry sensor typically costs between $20 and $60 for the part alone. If the main PCB needs replacement, parts can range from $100 to $300 or more. Adding professional labor generally brings the total repair cost to between $100 and $400 depending on the diagnosis and the specific components involved.
Will resetting my GE refrigerator clear the R-10- (segment f) error code?
A power reset may temporarily clear the displayed code, but it will return as soon as the control board re-checks the pantry sensor circuit and detects the same fault condition. The underlying cause, whether it is a wiring issue, a failed sensor, or a housing separation, must be diagnosed and corrected for the error to stay cleared. Resetting alone is not a repair.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass