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Error code reference

Hisense Range Error Code Err 001

Oven temperature sensor failure due to disconnected PT1000 sensor, short circuit PT1000 sensor, over-temperature during baking (>590°F/310°C)…

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What the Err 001 error code actually means

Err 001 means your Hisense oven's temperature sensor has detected a problem, such as a broken connection, a short circuit, or temperatures that got too high or too low during cooking or self-cleaning. The oven shuts down to prevent damage or a safety hazard. You will need to check or replace the temperature sensor before the oven will operate normally again.

Diagnostic procedure

The full Err 001 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Disconnect PT1000 probe to verify error is triggered; for over-temperature test, heat PT1000 probe with heating gun or disconnect PT1000 probe and insert 3kΩ resistor on K21 connector.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Err 001

Ranked by how often they cause this code
  1. 1Disconnected or open-circuit PT1000 sensor
  2. 2Failed or shorted PT1000 sensor
  3. 3Over-temperature during baking (above 590°F / 310°C)
  4. 4Over-temperature during self-clean (above 840°F / 450°C)
  5. 5Insufficient temperature rise during baking or self-clean

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Questions people ask about Err 001

What does Err 001 mean on a Hisense range?
Err 001 indicates a failure condition in the oven's PT1000 temperature sensor circuit. The error can be triggered by a disconnected or shorted sensor, an over-temperature event during baking (above 590°F) or self-clean (above 840°F), or a failure of the oven to rise to temperature within the expected timeframe. The oven disables its heating elements when this error appears to prevent damage or unsafe operation.
Is it safe to use my Hisense range when Err 001 is showing?
No, you should not use the oven while Err 001 is active. The error indicates the temperature sensing circuit is not functioning reliably, meaning the oven cannot properly regulate heat. Continuing to operate it risks uncontrolled temperatures, which presents both a fire hazard and a risk of damage to the appliance.
How much does it cost to repair Err 001 on a Hisense range?
If the repair only requires a new PT1000 temperature sensor, parts typically cost in the range of $20 to $60, with professional labor adding $80 to $150 depending on your area. If the fault traces back to the control board, board replacement can bring the total repair cost to $150 to $350 or more. Getting a diagnostic assessment from a technician first is the best way to avoid replacing parts that are not faulty.
Can I fix Err 001 myself on a Hisense range?
Some causes of Err 001 are within reach of a DIYer. Start by checking that the PT1000 sensor connector at K21 is fully seated and that the sensor wiring has no visible damage. If the connection is secure and the wiring looks intact, the PT1000 probe itself may need to be replaced. Faults related to the control board, such as stuck relays causing over-temperature conditions, are more complex and generally require a technician.
Will resetting my Hisense range clear the Err 001 code?
A power reset by unplugging the range or turning off the circuit breaker for a few minutes may temporarily clear the display, but if the underlying fault in the PT1000 sensor or its wiring is still present, the error will return as soon as the oven attempts to operate. A permanent fix requires diagnosing and correcting the root cause before the error will stay cleared.

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