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Error code reference

Hisense Range Error Code Err 010

Self-clean heat up fail

Self-clean heat up fail: Self Clean set temperature not reached in sufficient time.

First step from the service manual

Pull out PT1000 sensor from oven, leave it at ambient temperature, and run Self Clean function.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
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What Err 010 means on a Hisense range

Err 010 on a Hisense range indicates a self-clean heat-up failure. During the self-clean cycle, the oven must reach a very high target temperature within a defined time window. If the control board does not detect that the set temperature has been achieved within that window, it triggers Err 010 and aborts the cycle. The PT1000 sensor is the resistive temperature sensor responsible for reporting oven cavity temperature to the control board. A PT1000 sensor has a nominal resistance of 1000 ohms at 0 degrees Celsius, and its resistance increases predictably with temperature. If the sensor is faulty or reading incorrectly, the board may never confirm that the target temperature has been reached, even if the oven is heating normally.

The first diagnostic step is to disconnect the PT1000 sensor from the oven cavity and leave it at ambient room temperature, then attempt to run the self-clean function. This isolates whether the fault lies with the sensor itself or with other heating components. If the self-clean cycle runs without triggering Err 010 when the sensor is removed, the sensor is likely providing an out-of-range or erratic resistance reading that causes the control board to believe adequate temperature was never achieved. If the error persists with the sensor disconnected, the issue likely involves the bake or broil heating element, the control board, or wiring faults in the heating circuit that prevent the oven from physically generating sufficient heat.

Source: manufacturer service documentation.

Common causes of Err 010

  1. 01

    Faulty PT1000 Temperature Sensor

    Part replacement

    The PT1000 oven sensor may be providing incorrect resistance readings to the control board, causing the board to determine that the target self-clean temperature was never reached even if the oven is heating properly. Pulling the sensor out and running the self-clean function will confirm or rule out the sensor as the root cause.

  2. 02

    Failed Bake or Broil Heating Element

    Part replacement

    If a heating element has partially or fully failed, the oven cannot generate enough heat to reach self-clean temperatures within the required time. Visually inspect the elements for visible breaks, burns, or blistering, and check for continuity with a multimeter.

  3. 03

    Wiring or Connection Fault in Heating Circuit

    Wiring / connection

    Loose, corroded, or damaged wiring between the control board, sensor, or heating elements can interrupt power delivery or signal transmission. Inspect all connectors and harness terminals related to the oven heating circuit for signs of heat damage or poor contact.

  4. 04

    Control Board Fault

    Part replacement

    If the control board is not correctly supplying power to the heating elements during the self-clean cycle, or is misinterpreting sensor data, the oven will fail to reach temperature. This is typically suspected after the sensor and elements have been confirmed to be functioning correctly.

See the test procedure for each cause

Frequently asked questions about Err 010

What does Err 010 mean on a Hisense range?
Err 010 means the oven failed to reach the self-clean target temperature within the required time during a self-clean cycle. The control board monitors the PT1000 temperature sensor and expects to see the oven reach a very high temperature within a set window. If that threshold is not confirmed in time, the cycle aborts and Err 010 is displayed. The root cause is typically a faulty PT1000 sensor, a failed heating element, or a wiring issue.
Can I fix Err 010 on my Hisense range myself?
The first recommended step is to pull the PT1000 sensor out of the oven cavity, leave it at ambient temperature, and attempt to run the self-clean function again. If the error clears, the PT1000 sensor needs to be replaced. If the error persists, the issue may be with a heating element or the control board, which may require more advanced testing with a multimeter or professional repair.
Is it safe to use my Hisense range if it shows Err 010?
Normal cooking functions may still operate if the fault is isolated to the self-clean system, but you should not attempt to run the self-clean cycle until the underlying fault is resolved. If a heating element is faulty, it could also affect regular baking and broiling performance. Have the range inspected before continued heavy use.
Will resetting my Hisense range clear the Err 010 code?
A power reset by unplugging the range or switching off the circuit breaker for a few minutes may temporarily clear the error code. However, if the underlying cause such as a faulty PT1000 sensor or failed heating element is not repaired, the error will return the next time a self-clean cycle is attempted. A reset alone is not a fix.
How much does it cost to repair Err 010 on a Hisense range?
Repair costs depend on the failed component. A replacement PT1000 temperature sensor is generally an inexpensive part, with the sensor itself typically ranging from $15 to $50 depending on availability. A new heating element can range from $30 to $100 or more for parts alone. If a control board replacement is needed, total repair costs including parts and labor can range from $150 to $400 or higher.

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