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Error code reference

Hisense Range Error Code Err 002

Oven meat probe failure due to short circuit on meat probe socket or damaged PB/UI.

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What the Err 002 error code actually means

Your Hisense range is showing an error because it detected a problem with the meat probe port, the small socket where you plug in a temperature probe to monitor food while cooking. Either the socket itself has a wiring problem, or an internal component on the control board has failed. The oven has shut down this function to prevent incorrect temperature readings.

Diagnostic procedure

The full Err 002 procedure

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1
First diagnostic step
Short test - test meat probe socket or pins 1 and 3 on connector K22; over-temperature test - insert <500 Ohm resistor on meat probe socket or between pins 1 and 3 on K22 connector.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Err 002

Ranked by how often they cause this code
  1. 1Shorted meat probe socket
  2. 2Damaged or faulty probe left connected
  3. 3Wiring fault between socket and connector K22
  4. 4Damaged PB/UI control board

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Questions people ask about Err 002

What does Err 002 mean on a Hisense range?
Err 002 indicates the range has detected a short circuit on the meat probe input circuit. The control board monitors resistance at the meat probe socket, and when it sees a value consistent with a short, it triggers this fault. The problem can originate from the probe socket itself, the wiring to connector K22 on the board, or from an internal failure on the power board or user interface assembly.
Is it safe to use my Hisense range while Err 002 is displayed?
The error specifically affects the meat probe input circuit, so standard oven cooking and surface burner operation may still function. However, the probe-based temperature monitoring will not work correctly while the fault is active. It is best to resolve the underlying short before relying on any probe cooking functions, as the control board may not accurately monitor food temperature.
How much does it cost to repair Err 002 on a Hisense range?
Repair cost depends on which component has failed. Replacing a meat probe socket or a short section of wiring harness is typically the least expensive fix, with parts generally in the range of $15 to $60 plus any labor. If the PB/UI control board requires replacement, parts alone can run from $80 to $250 or more depending on the model, with additional labor costs if a technician performs the repair.
Can I fix Err 002 myself on a Hisense range?
Some steps are DIY-friendly, such as removing the meat probe, inspecting the socket for debris or corrosion, and checking whether the error returns with the probe unplugged. Testing resistance across pins 1 and 3 of connector K22 requires a multimeter and basic electrical knowledge. Replacing a damaged socket harness or the PB/UI board is more involved and may be better suited to a technician if you are not comfortable working with appliance wiring.
Will resetting the range clear the Err 002 code?
Resetting the range by cutting power at the breaker may temporarily clear the display, but the code will return if the underlying short circuit condition is still present. The fault is hardware-based, meaning the control board will re-detect the short on the probe circuit as soon as it powers back up and monitors that input. A reset alone is not a fix and should only be used as part of the diagnostic process.

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