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Error code reference

Hisense Range Error Code Err 005

Overheating of user interface detected when UI NTC sensor reads above 230°F/110°C or damaged NTC sensor on UI; disables Self Clean but other…

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What the Err 005 error code actually means

Your Hisense range has detected that the control panel area is getting too hot, or the temperature sensor monitoring that area may be faulty. As a safety precaution, the oven's self-cleaning feature has been turned off, but you can still use the range for normal cooking. This issue needs to be diagnosed to determine whether the sensor is defective or whether the control panel is actually overheating.

Diagnostic procedure

The full Err 005 procedure

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1
First diagnostic step
Unplug power connector from door lock motor.
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Most common causes of Err 005

Ranked by how often they cause this code
  1. 1Damaged or failed UI NTC sensor
  2. 2Actual overheating of the UI board
  3. 3Door lock motor electrical issue
  4. 4Wiring damage between NTC sensor and control board
  5. 5Failed user interface control board

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Questions people ask about Err 005

What does Err 005 mean on a Hisense range?
Err 005 means the range has detected overheating at the user interface, based on the UI NTC temperature sensor reading above 230°F (110°C). It can also appear if the NTC sensor itself is damaged and sending incorrect readings. The error disables the Self Clean function as a protective measure, but other cooking functions remain available. Diagnosis involves checking the door lock motor connector, the NTC sensor condition, and the wiring in that circuit.
Will resetting the power clear the Err 005 code on my Hisense range?
A power reset may temporarily clear the code, but if the underlying cause is a failed NTC sensor or a genuine overheating condition, the error will return. Resetting without diagnosis does not fix the root problem. The diagnostic process should start with unplugging the door lock motor power connector and checking sensor condition before relying on a reset.
How much does it cost to fix Err 005 on a Hisense range?
Repair costs vary depending on the root cause. Replacing an NTC sensor is typically the least expensive repair, with parts generally in the range of $15 to $50 and low labor time. A door lock motor replacement may run $40 to $120 in parts. If the user interface control board itself needs replacement, parts costs typically range from $100 to $250 or more, plus labor if professionally serviced.
Can I still use my Hisense range when Err 005 is displayed?
Yes, the range remains usable for standard cooking functions when Err 005 is active. The error specifically disables the Self Clean function to reduce heat stress on the electronics, but burners and bake or broil functions are not shut down. You should still have the issue diagnosed promptly to avoid potential damage to the control board.
Is Err 005 on a Hisense range a safety concern?
The error is a protective alert, and the range responds by disabling Self Clean to limit further heat exposure to the control electronics. Using the range for normal cooking while this code is present carries low immediate risk, since the appliance continues to function. However, if the UI board is genuinely overheating rather than just reporting a sensor fault, continued use without repair could eventually damage the control electronics.

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