Hisense Range Error Code Err 014
Cooktop activation during active Self Clean function for more than one minute, or Self Clean activated after…
Cooktop activation during active Self Clean function for more than one minute, or Self Clean activated after cooktop is active, or damaged wiring/PB.
First step from the service manual
Activate Cooktop switches 1-5.
The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.
Get the full diagnostic procedure for Err 014.
- Step-by-step tests with expected resistance, voltage, and continuity values
- Wiring diagram references and connector pinouts from the OEM service manual
- Verified part numbers when replacement is required
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What Err 014 means on a Hisense range
Err 014 on a Hisense range signals a conflict between the cooktop operation and the Self Clean cycle. The control board monitors both functions simultaneously and will trigger this error under two specific conditions: if the cooktop burners are activated while a Self Clean cycle is already running for more than one minute, or if a Self Clean cycle is initiated while one or more cooktop elements are already active. These two operations are intentionally interlocked because the extreme temperatures generated during Self Clean (which can exceed 800 degrees Fahrenheit inside the oven cavity) create a safety risk when combined with simultaneous cooktop activity.
The control system that enforces this interlock relies on communication between the cooktop switches and the main control board. When the board detects that both systems are signaling active states concurrently beyond the allowed threshold, it halts operation and displays Err 014. This is a protective feature, not simply a fault, though wiring or board damage can also produce the same error by falsely reporting a cooktop as active even when no burners have been turned on.
The third trigger for this code is damaged wiring or a faulty control board (PB). A short, broken wire, or corroded connector in the cooktop switch circuit can cause the board to misread the status of one or more burners. In these cases the error appears without any actual cooktop or Self Clean conflict. The recommended first diagnostic step is to individually activate cooktop switches 1 through 5 to confirm each switch responds correctly and rules out a switch or wiring fault before suspecting the control board itself.
Source: manufacturer service documentation.
Common causes of Err 014
- 01
Cooktop activated during Self Clean cycle
Wiring / connectionA burner was turned on while the oven was already running a Self Clean cycle for more than one minute. The range locks out this combination as a safety measure and immediately triggers Err 014.
- 02
Self Clean started while cooktop is in use
Wiring / connectionThe Self Clean function was initiated while one or more cooktop elements were already active. Turning off all burners before starting Self Clean will prevent this condition.
- 03
Faulty or damaged cooktop switch
Part replacementA defective switch among positions 1 through 5 can send a false active signal to the control board, making it appear a burner is on even when it is not. Testing each switch individually is the recommended first step to isolate the problem.
- 04
Damaged or shorted wiring in the cooktop switch circuit
Part replacementBroken insulation, a loose connector, or a shorted wire between the cooktop switches and the control board can cause false burner-active readings. Inspect the wiring harness for visible damage, burns, or corrosion at connector points.
- 05
Faulty main control board (PB)
Part replacementIf all switches and wiring check out correctly but the error persists, the control board itself may be misinterpreting input signals from the cooktop circuit. Board replacement is typically the last step after all other components are ruled out.
Frequently asked questions about Err 014
What does Err 014 mean on a Hisense range?
Can I fix Err 014 myself without calling a technician?
Will resetting the range clear Err 014?
Is it safe to use the range when Err 014 is displayed?
How much does it cost to repair Err 014 on a Hisense range?
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