mypros+
Error code reference

Hisense Range Error Code Err 014

Cooktop activation during active Self Clean function for more than one minute, or Self Clean activated after cooktop is active, or damaged wiring/PB.

Hisense codesHisense range codes
Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the Err 014 error code actually means

Your Hisense range detected a conflict between the cooktop burners and the oven's Self Clean function, which cannot safely run at the same time. This can also happen if a wire or electrical component connected to the cooktop controls is damaged, causing the range to think a burner is on when it is not. You will need to stop one function before using the other, and if the error keeps appearing, a technician should check the wiring and control board.

Diagnostic procedure

The full Err 014 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Activate Cooktop switches 1-5.
Unlock with pass
Unlock with pass
Unlock with pass
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock Err 014 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of Err 014

Ranked by how often they cause this code
  1. 1Cooktop activated during Self Clean cycle
  2. 2Self Clean started while cooktop is in use
  3. 3Faulty or damaged cooktop switch
  4. 4Damaged or shorted wiring in the cooktop switch circuit
  5. 5Faulty main control board (PB)

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about Err 014

What does Err 014 mean on a Hisense range?
Err 014 indicates a conflict between the cooktop and the Self Clean oven function. The error triggers if the cooktop is turned on during a Self Clean cycle for more than one minute, if Self Clean is started while the cooktop is active, or if damaged wiring or a faulty control board is causing a false burner-active signal. The range shuts down the conflicting operation as a safety precaution.
Will resetting the range clear Err 014?
A reset by cycling the power at the breaker may clear the error temporarily if it was triggered by an accidental overlap between the cooktop and Self Clean. However, if the underlying cause is a damaged switch, faulty wiring, or a failing control board, the error will return. A reset alone is not a fix for hardware faults.
How much does it cost to repair Err 014 on a Hisense range?
Repair costs depend on the root cause. Replacing a single cooktop switch is generally the least expensive fix, typically falling in the range of $20 to $80 for the part plus labor. Wiring harness repairs can vary widely based on the extent of the damage. A control board replacement is the most costly repair, with parts and labor often ranging from $150 to $400 or more depending on the specific board and service rates in your area.
Can I fix Err 014 myself without calling a technician?
If the error was caused by accidentally running the cooktop and Self Clean at the same time, you can resolve it by stopping one function and allowing the range to reset. If the error keeps returning without any actual conflict between the two functions, you should test each of the five cooktop switches individually and inspect the wiring harness for damage. Control board issues are best handled by a qualified technician.
Is it safe to use the range when Err 014 is displayed?
The range displays this error specifically to prevent an unsafe combination of high oven temperatures from Self Clean and active cooktop burners running simultaneously. Do not attempt to override or ignore the error during a Self Clean cycle. If the error is appearing without any obvious operational conflict, stop using the appliance and have the wiring and control board inspected before continuing.

Related Hisense range error codes

All Hisense range codes

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass