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Error code reference

KitchenAid Cooktop Error Code c3

Radiator temperature failure; the surface cooking area has overheated.

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What the c3 error code actually means

The C3 error means your KitchenAid cooktop got too hot and automatically shut itself off to prevent damage. This is a built-in safety feature that protects the appliance and your kitchen. You need to turn the cooktop off completely and let it cool down before using it again.

Diagnostic procedure

The full c3 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
The cooktop has overheated. Turn off and allow to cool.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of c3

Ranked by how often they cause this code
  1. 1Sustained High-Heat Cooking
  2. 2Blocked Ventilation
  3. 3Faulty Temperature Sensor or Thermistor
  4. 4Failed Cooling Fan
  5. 5Defective Control Board

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Questions people ask about c3

What does c3 mean on a KitchenAid cooktop?
The C3 code on a KitchenAid cooktop means the surface cooking area has overheated and exceeded its safe temperature limit. The cooktop's thermal protection system detected this condition and shut down the affected zone. You should turn the cooktop off and allow it to cool completely before attempting to use it again. If the code returns frequently, a component such as a temperature sensor or cooling fan may need inspection.
Is it safe to keep using my cooktop when the C3 code appears?
No, you should stop using the cooktop immediately when C3 is displayed. The code indicates the unit has already reached an unsafe temperature level, and continuing to operate it could damage the glass ceramic surface, internal wiring, or control electronics. The built-in shutdown is a safety feature, and bypassing or ignoring it creates a risk of further damage or a potential burn hazard.
How much does it cost to repair a KitchenAid cooktop showing a C3 error?
Repair costs vary depending on the cause. If the fix is simply allowing the cooktop to cool and adjusting usage habits, there is no parts cost involved. Replacing a temperature sensor typically ranges from around $50 to $150 in parts, while a control board replacement can range from $150 to $400 or more depending on the model. Adding a professional technician's labor will increase the total, generally running between $100 and $200 for a service call.
How do I fix a C3 error on my KitchenAid cooktop?
Start by turning the cooktop off at the control panel and, if possible, at the circuit breaker, then allow it to cool for at least 30 minutes. Check that the cooktop has adequate clearance and that ventilation is not blocked by cookware or cabinetry. If the error returns after cooling, the temperature sensor, cooling fan, or control board may require testing and possible replacement by a qualified technician.
Will resetting the cooktop clear the C3 error?
A reset may clear the C3 code temporarily, but it will not resolve the underlying cause. If the cooktop overheated due to extended high-heat use, allowing it to cool fully before resetting is the correct first step. However, if a faulty sensor, blocked ventilation, or a failed component caused the code, the error will return until that issue is properly addressed.

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