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Error code reference

KitchenAid Cooktop Error Code e3

NTC sensor open circuit.

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What the e3 error code actually means

Your KitchenAid cooktop is showing an E3 error because the temperature sensor for one of the cooking zones has stopped sending a signal to the control board. The cooktop has shut down that zone as a safety precaution since it can no longer monitor heat levels. The sensor itself or the wiring connected to it likely needs to be replaced to get the cooktop working again.

Diagnostic procedure

The full e3 procedure

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1
First diagnostic step
Replace the NTC sensor.
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Most common causes of e3

Ranked by how often they cause this code
  1. 1Failed NTC thermistor
  2. 2Broken or damaged sensor wiring
  3. 3Loose or corroded connector
  4. 4Sensor pulled away from mounting position
  5. 5Control board fault

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Questions people ask about e3

What does e3 mean on a KitchenAid cooktop?
The E3 error code means the cooktop has detected an open circuit in the NTC temperature sensor for one of its cooking zones. The NTC sensor is a thermistor that monitors heat levels and sends resistance-based signals to the control board. When the circuit is open, the board receives no signal at all, so it disables the affected zone as a safety precaution. The fault points to either the sensor itself, the connecting wiring, or a loose connector.
Is it safe to use my KitchenAid cooktop while the E3 error is showing?
The cooktop disables the affected heating zone when E3 is active, specifically because it cannot safely regulate temperature without a working sensor. You should not attempt to bypass this safety lockout. Avoid using the cooktop in a degraded state until the sensor fault is resolved.
Will resetting the cooktop clear the E3 error code?
Resetting the cooktop by cutting power at the breaker for a few minutes may temporarily clear the E3 code, but the error will return as soon as the control board checks the NTC sensor circuit again and detects the open circuit. A reset does not fix the underlying hardware fault. The sensor or wiring must be repaired or replaced to permanently resolve the error.
Can I fix the E3 error on my KitchenAid cooktop myself?
A knowledgeable DIYer comfortable working with appliance electronics can address this repair by first inspecting the sensor wiring and connectors for obvious damage or disconnection. If the wiring looks intact, replacing the NTC sensor is the next step. Always disconnect power to the cooktop at the breaker before beginning any inspection or repair work.
How much does it cost to fix the E3 error on a KitchenAid cooktop?
If only the NTC sensor needs replacement, parts typically cost in the range of $15 to $60 depending on the specific cooktop model. If you hire a technician, expect total repair costs including labor to fall in the range of $100 to $250. A control board replacement, if required, would be at the higher end of repair costs.

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