Error code reference

KitchenAid Cooktop Error Codes

49 error codes documented with diagnostic procedures.

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C-81Over temperature C-82Over temperature c1Insufficient line voltage (less than 185 VAC).c2Inductor temperature failure; the surface cooking area has overheated.c3Radiator temperature failure; the surface cooking area has overheated.ClThe line power supply voltage is too low.EA touch sensor has been pressed for too long (>5 seconds), possibly due to spilled…e0Electronic board failure (shorted or damaged component).e1Electronic board failure (problem in damaged component).e2Fan will not operate.e3NTC sensor open circuit.e4NTC sensor shorted.Er32A touch control of a 2-zone cooktop is connected to a 4-zone cooktop, or vice versa ErXYThe touch control has an internal failure (except with Er32).F-12Coil under current-failure originates from the power control board affecting only one…F-21Supply power frequency error-failure originates from the power control board affecting…F-25Stuck fan on power control board (right or left side fan, depending on which side of the…F-36Temperature sensor is not working (Type 1).F-37Temperature sensor is not working (Type 1).F-40Power control board failure (Type 1 or Type 2).F-42Power supply issue F-47Power supply from power control board to User Interface is missing, or WIDE communication…F-56Wrong or invalid configuration-failure from User Interface (Type 3), disables entire…F-58Wrong or invalid configuration-failure from power control board (Type 2).F-60UI (User Interface) does not work (Type 3), disables entire cooktop.F-61Power control board does not work (Type 2).F0No communications between the touch control and electronic boards, or an internal error…F03One or more keys permanently pressed on the touch control surface.F13Internal CPU checksum errors.F1E0User Interface board failure or model mismatch between UI and Appliance Manager.F1E1Appliance Manager or Expansion Board failure due to welded relays, relay shift register…F1E2Electronic board and touch module communication error.F1E3Internal CPU checksum errors.F2The surface cooking area is too hot and has turned off; NTC temperature of the touch…F22Key sensitivity problem on the touch control module.F2E1Stuck or shorted keypad detected after a key is held for 15 minutes or multiple keypads…F2E2Key sensitivity problem on the touch control module.F3E0One or more keys permanently pressed on the touch control surface.F3E6Temperature probe hardware error.F4The pot or pan is too close to the control panel; NTC temperature of the touch control is…F6E0Lost communication between User Interface and Appliance Managers (WIDE bus failure).F6E4State status mismatch between User Interface and Appliance Manager.F6E6Lost communication with Appliance Manager 1 (Copernicus board) via WIN bus.F6E9Lost communication with Appliance Manager 2 (Expansion Board) via WIN bus.F6EAUser Interface over temperature condition; UI board NTC sensor reads 85°C or higher.F8The surface cooking area has been in operation for too long; maximum cooking time has…F9E0Product is mis-wired; 240VAC is applied across the control instead of 120VAC (checked at…FOPNo communications between the right and left electronic boards.U400Electronics have been connected erroneously at 400V; warning appears when measured…

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Common questions

How do I find the error code on my KitchenAid Cooktop?

Most KitchenAid cooktops show the code directly on the control panel display. If your model has no display, it can be read by entering diagnostic mode with the key sequence for your model. The full procedures include model-specific instructions for reading codes.

Are these codes specific to my model?

The codes here apply broadly to KitchenAid cooktops. Meanings and diagnostic steps can vary by model and production year, so enter your model number for model-specific information and procedures.

What do I do if my code is not listed?

Some codes are model-specific or only appear in diagnostic mode. Enter your model number to get codes specific to your unit, or contact us. We update the database continuously from manufacturer service documentation.

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