1.Error disappears with correct line voltage. Turn off the cooktop, wait 5 seconds, then turn it back on. If this continues, contact a qualified electrician.

2.Measure line voltage at the power cord terminal block. Expected: 120 VAC (L1 to neutral) or 208 to 240 VAC between L1 and L2 under load.

3.Inspect the cord strain relief and terminal block screws for signs of arcing or heat discoloration. Loose connections here mimic an intermittent power failure to the control board.

Part W10911048

Power cord assembly

Top Error Codes for KitchenAid

CodeTypeDescription

c1CooktopInsufficient line voltage (less than 185 VAC).c2CooktopInductor temperature failure; the surface cooking area has overheated.c3CooktopRadiator temperature failure; the surface cooking area has overheated.C-81CooktopOver temperature — cooktop has exceeded safe operating temperature due to...C-82CooktopOver temperature — cooktop has exceeded safe operating temperature due to...ClCooktopThe line power supply voltage is too low.ECooktopA touch sensor has been pressed for too long (>5 seconds), possibly due to...e0CooktopElectronic board failure (shorted or damaged component).e1CooktopElectronic board failure (problem in damaged component).e2CooktopFan will not operate.e3CooktopNTC sensor open circuit.e4CooktopNTC sensor shorted.Er32CooktopA touch control of a 2-zone cooktop is connected to a 4-zone cooktop, or vice...ErXYCooktopThe touch control has an internal failure (except with Er32).F0CooktopNo communications between the touch control and electronic boards, or an...

View all KitchenAid error codes

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