Samsung Air Conditioner Error Code 123
Indoor unit heat exchanger OUT sensor error (Open/Short)
Indoor unit heat exchanger OUT sensor error (Open/Short) - connector dislocation, wire breaking, or defective sensor.
First step from the service manual
Check if the wire of out-temp sensor of IU heat exchanger is broken; check connection circuit and sensor.
The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.
Get the full diagnostic procedure for 123.
- Step-by-step tests with expected resistance, voltage, and continuity values
- Wiring diagram references and connector pinouts from the OEM service manual
- Verified part numbers when replacement is required
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What 123 means on a Samsung air conditioner
Error code 123 on a Samsung air conditioner indicates a fault with the indoor unit heat exchanger outlet temperature sensor, also referred to as the OUT sensor or out-temp sensor. This sensor monitors the refrigerant temperature as it exits the indoor heat exchanger coil, providing critical feedback to the control board for regulating cooling and heating cycles. When the control board detects a signal from this sensor that falls outside the expected resistance range, either reading as an open circuit or a short circuit, it triggers error code 123 and halts normal operation to prevent equipment damage.
The three primary hardware conditions that cause this fault are connector dislocation, wire breakage, and a defective sensor itself. A displaced connector at either the sensor end or the control board end will interrupt the signal circuit, causing the board to read an open circuit. A broken wire in the sensor harness produces the same open-circuit condition. A short circuit, where the sensor wiring contacts ground or another conductor, typically results from damaged wire insulation. In either case, the control board cannot obtain a valid temperature reading and logs the error.
Diagnosis begins at the wiring harness. The sensor wire running from the out-temp sensor to the indoor unit control board should be inspected along its full length for visible damage, pinching, or corrosion at the connector pins. After confirming wiring integrity, the sensor itself can be tested by measuring its resistance across its terminals and comparing the reading to the expected resistance curve for the operating temperature. A sensor that reads open, shorted, or significantly out of range at a known temperature must be replaced.
Source: manufacturer service documentation.
Common causes of 123
- 01
Disconnected or loose sensor connector
Wiring / connectionThe connector attaching the out-temp sensor to the indoor control board may have worked loose over time due to vibration or improper reassembly after prior service. Inspect the connector at both the sensor terminal and the board header, and reseat firmly.
- 02
Broken sensor wire
Part replacementPhysical damage, repeated flexing, or rodent activity can break the conductor inside the sensor harness while the insulation appears intact. Use a multimeter to perform a continuity check along the full length of the wire to locate an open condition.
- 03
Defective out-temp sensor
Part replacementThe thermistor element inside the sensor can fail, causing it to read open or short regardless of actual temperature. Measuring resistance across the sensor terminals at a known ambient temperature and finding an out-of-range or infinite reading confirms sensor failure.
- 04
Damaged wire insulation causing a short
Part replacementChafed or pinched insulation can allow the sensor wire to contact a grounded metal surface or an adjacent conductor, creating a short circuit condition. Visually trace the wiring path through the indoor unit cabinet looking for contact points with sharp edges or other wires.
- 05
Corroded connector pins
Wiring / connectionMoisture infiltration into the indoor unit can cause corrosion at the sensor connector pins, increasing resistance to the point where the board reads the circuit as open. Inspect the connector for discoloration, green oxidation, or visible moisture, and clean or replace the connector as needed.
Frequently asked questions about 123
What does 123 mean on a Samsung air conditioner?
Can I fix error code 123 on my Samsung AC myself?
Will resetting my Samsung air conditioner clear error code 123?
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