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Error code reference

Samsung Air Conditioner Error Code 123

Indoor unit heat exchanger OUT sensor error (Open/Short)

Indoor unit heat exchanger OUT sensor error (Open/Short) - connector dislocation, wire breaking, or defective sensor.

First step from the service manual

Check if the wire of out-temp sensor of IU heat exchanger is broken; check connection circuit and sensor.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 123 means on a Samsung air conditioner

Error code 123 on a Samsung air conditioner indicates a fault with the indoor unit heat exchanger outlet temperature sensor, also referred to as the OUT sensor or out-temp sensor. This sensor monitors the refrigerant temperature as it exits the indoor heat exchanger coil, providing critical feedback to the control board for regulating cooling and heating cycles. When the control board detects a signal from this sensor that falls outside the expected resistance range, either reading as an open circuit or a short circuit, it triggers error code 123 and halts normal operation to prevent equipment damage.

The three primary hardware conditions that cause this fault are connector dislocation, wire breakage, and a defective sensor itself. A displaced connector at either the sensor end or the control board end will interrupt the signal circuit, causing the board to read an open circuit. A broken wire in the sensor harness produces the same open-circuit condition. A short circuit, where the sensor wiring contacts ground or another conductor, typically results from damaged wire insulation. In either case, the control board cannot obtain a valid temperature reading and logs the error.

Diagnosis begins at the wiring harness. The sensor wire running from the out-temp sensor to the indoor unit control board should be inspected along its full length for visible damage, pinching, or corrosion at the connector pins. After confirming wiring integrity, the sensor itself can be tested by measuring its resistance across its terminals and comparing the reading to the expected resistance curve for the operating temperature. A sensor that reads open, shorted, or significantly out of range at a known temperature must be replaced.

Source: manufacturer service documentation.

Common causes of 123

  1. 01

    Disconnected or loose sensor connector

    Wiring / connection

    The connector attaching the out-temp sensor to the indoor control board may have worked loose over time due to vibration or improper reassembly after prior service. Inspect the connector at both the sensor terminal and the board header, and reseat firmly.

  2. 02

    Broken sensor wire

    Part replacement

    Physical damage, repeated flexing, or rodent activity can break the conductor inside the sensor harness while the insulation appears intact. Use a multimeter to perform a continuity check along the full length of the wire to locate an open condition.

  3. 03

    Defective out-temp sensor

    Part replacement

    The thermistor element inside the sensor can fail, causing it to read open or short regardless of actual temperature. Measuring resistance across the sensor terminals at a known ambient temperature and finding an out-of-range or infinite reading confirms sensor failure.

  4. 04

    Damaged wire insulation causing a short

    Part replacement

    Chafed or pinched insulation can allow the sensor wire to contact a grounded metal surface or an adjacent conductor, creating a short circuit condition. Visually trace the wiring path through the indoor unit cabinet looking for contact points with sharp edges or other wires.

  5. 05

    Corroded connector pins

    Wiring / connection

    Moisture infiltration into the indoor unit can cause corrosion at the sensor connector pins, increasing resistance to the point where the board reads the circuit as open. Inspect the connector for discoloration, green oxidation, or visible moisture, and clean or replace the connector as needed.

See the test procedure for each cause

Frequently asked questions about 123

What does 123 mean on a Samsung air conditioner?
Error code 123 on a Samsung air conditioner indicates a problem with the indoor unit heat exchanger outlet temperature sensor. The control board has detected either an open circuit or a short circuit from this sensor, which can be caused by a disconnected connector, a broken wire, or a failed sensor component. The unit shuts down to prevent operating without valid temperature data.
Can I fix error code 123 on my Samsung AC myself?
Some causes are approachable for a knowledgeable DIYer, particularly reseating a loose connector or visually inspecting the sensor wiring for obvious damage. However, testing the sensor with a multimeter and replacing the sensor or wiring harness requires comfort working inside the indoor unit and handling electrical components. If you are not confident with these steps, a certified HVAC technician should perform the diagnosis.
Will resetting my Samsung air conditioner clear error code 123?
A power reset may temporarily clear the error code from the display, but if the underlying wiring or sensor fault still exists, the code will return as soon as the unit attempts to operate and reads the faulty sensor signal. The physical problem must be corrected before the unit will run reliably without displaying error 123 again.
Is it safe to run my Samsung AC with error code 123 active?
It is not advisable to attempt to bypass or ignore this fault and continue operating the unit. The indoor heat exchanger outlet sensor provides temperature feedback that the control board uses to regulate the refrigeration cycle. Running without this data could result in evaporator icing, compressor stress, or other secondary damage. The fault should be resolved before resuming normal operation.
How much does it cost to repair error code 123 on a Samsung air conditioner?
Repair costs vary depending on the cause. If the fix involves only reseating a connector, there may be no parts cost at all, with a service call fee typically in the range of $75 to $150. Replacing the out-temp sensor itself is generally a low-cost part, with total repair estimates commonly falling between $100 and $250 including labor. Wiring harness replacement or control board involvement would raise costs further.

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