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Error code reference

Samsung Air Conditioner Error Code *A

Indoor and outdoor unit communication error (wired remote controller; * = indoor unit address).

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What the *A error code actually means

This error means your Samsung air conditioner's indoor unit and outdoor unit have stopped talking to each other through the wired controller. It is similar to a phone call dropping, the system sent a signal but got no response back. Until the connection is restored, that indoor unit will not operate.

Diagnostic procedure

The full *A procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check communication cables and PCBs of indoor and outdoor units.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of *A

Ranked by how often they cause this code
  1. 1Loose or disconnected communication cable terminals
  2. 2Damaged or broken communication cable
  3. 3Corroded or contaminated connector pins
  4. 4Failed indoor unit PCB
  5. 5Failed outdoor unit PCB

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Questions people ask about *A

What does *A mean on a Samsung air conditioner?
The *A error code indicates a communication failure between a specific indoor unit and the outdoor unit when using a wired remote controller. The number shown in place of the asterisk identifies which indoor unit address is affected. The system has lost the data signal it needs to coordinate operation between the two units, so that indoor unit will not run until communication is restored.
Is it safe to keep running my air conditioner with the *A error displayed?
The affected indoor unit will not operate while the *A error is active, so there is no immediate safety hazard from leaving the system powered on. However, the underlying cause, such as damaged wiring or a compromised PCB, should be addressed promptly to prevent potential further electrical damage to the system. Do not attempt to bypass the error or tamper with live electrical components without first disconnecting power.
How much does it cost to repair the *A communication error on a Samsung air conditioner?
Repair costs vary depending on the cause. Replacing a communication cable typically costs between $75 and $200 including labor. Indoor or outdoor PCB replacement is more involved and can range from $200 to $600 or more depending on the specific board and labor rates in your area. A diagnostic service call to pinpoint the exact cause generally runs $75 to $150 before any parts are factored in.
Can I fix the *A error myself?
Some causes of the *A error are accessible to a knowledgeable DIYer. You can inspect and retighten communication cable terminal connections at both the indoor and outdoor units and visually check the cable for obvious physical damage. However, if the wiring checks out and the fault persists, diagnosing or replacing a PCB typically requires a trained technician with the proper tools and access to replacement parts.
Will resetting my Samsung air conditioner clear the *A error?
A power reset may temporarily clear the error display, but if the underlying communication problem remains, the *A code will return once the system attempts to re-establish communication between the units. A reset alone is not a fix. The root cause in the wiring or PCBs must be resolved for the error to clear permanently.

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